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Island Health has continued its patient engagement work by adapting to the virtual environment. If you’re a PVN member from the island, read these tips from the Island Health Patient Experience Team to know what to expect, communicate your needs, feel prepared and ensure your engagement experience is meaningful. Meaningful…
We’re thrilled to introduce you to someone new who will be supporting patient engagement across BC! We asked them some questions to give you all an idea of who they are and why they were drawn to work in patient engagement. Chelsea Hochfilzer is PVN’s new manager. Her focus…
December 4 – Regional Round-Up Heraclitus once said, “Nothing endures but change” (5th century B.C.), but it could have been said today with equal accuracy. Back in March, the B.C. government declared a provincial state of emergency in response to the COVID-19 outbreak. As a result, the activities of patient…
Each day, hundreds of British Columbians access health care. Whether it’s routine visits or more complex medical care, there is never a shortage of need for high-quality health care. The relationship between providers and patients is unique and not without its challenges. To ensure continuous improvement, we need to understand…
As fall approaches and it’s back-to-school time, there are a number of amazing opportunities for you to increase your skills and knowledge of authentic patient engagement and health care approaches. This week we’re focusing on resources available to you, some of which are new and some are a good reminder…
Throughout BC, the primary health care system is changing – and as part of that change, so are the role of patients, families and caregivers. Through a partnership with the Patient Voices Network (PVN), administered by the BC Patient Safety & Quality Council (BCPSQC), patients, families and caregivers are…
In this month’s PVN 10th anniversary story, patient partner Terri McKinlay shares how she and her family, when faced with her daughter Rylee’s struggles with an eating disorder, channelled their family’s pain into a voice for positive change. Through PVN, they have been able to share their experience and contribute…
BC Rural Citizens Perspective Group After several months of planning, the inaugural meeting of the Rural Citizens Perspective Group (RCPG) was held on July 28. The BC Patient Safety & Quality Council, which administers PVN, BC Rural Health Network and Rural Coordination Centre of BC worked in partnership to form…
Many organizations are creating resources and tools to support patient engagement – we’ve collected five examples that we think are good engagement reads made in BC, nationally and internationally. NOTE: This is not an exhaustive list, nor is it an endorsement of specific resources or opinions. Please continue to get…
The BC Emergency Medicine Network (BC EMN) places a huge premium on engaging patients, getting their advice and perspectives so that it can better plan and implement programs. Patient partners sit on the advisory committee and work on the network’s planning and operations. Ten PVN members joined this team to…
Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.
