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Because your voice matters.

Category: Patient Voice Mail

Word in the Network: Working Together to Improve PVN

We know that meaningful engagement leads to shared understanding and better outcomes, even as we continue to battle COVID-19. Through surveys, Twitter chats, direct conversations and other means, we’ve heard that you want to be a part of building and expanding PVN. In an effort to incorporate feedback into practice,…

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Staying Virtually Connected in a Physically Distanced World

These days, delivering high-quality health care may involve adopting a virtual approach and assisting patients to increasingly use it. Seeing a need, Laura Parmar, a physician quality improvement coach with Northern Health, reached out to the BC Patient Safety & Quality Council, which administers PVN. They delivered a one-hour, interactive Zoom…

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PVN Spotlight: Oversight & Advisory Committee (O&A)

An Oversight and Advisory (O&A) Committee helps guide our work to support meaningful partnerships between patients and health care teams, with the focus of improving health care services in BC. Each month in Patient Voice Mail, we will be highlighting important takeaways from these discussions for you and invite you…

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Regional Round-Up – May 1

Our regional round-ups update you with what’s happening at PVN and share new or interesting information from all over BC. This time, we’re sharing an exciting new provincial health care research platform as well as updates from our Lower Mainland/Fraser and Northern regions. Please submit any ideas you have from…

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