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Because your voice matters.

PVN Mission, Vision & Values

Our mission, vision and values guide all of our decisions and daily activities. They were developed in collaboration with our patient and health care partners and reflect our commitment to improving health care in BC.

We strongly believe:

  • We’re stronger when we work together
  • Services improve when they reflect what matters to patients, families and caregivers
  • Shared understanding and collective action makes for better services

Vision

Patients, families and health care partners co-designing improved health care through authentic voice and diverse representation.

Mission

Advance authentic patient engagement by building our partners’ capacity so person- and family-centred care becomes the foundation on which all health care decisions are made.

Values

Our values guide our strategic priorities and day-to-day decisions.

  • Partnerships
    Learning from others and sharing our knowledge 
  • Authenticity
    Meaningful impact on decisions
  • Transparency
    Building trust and respect through a culture of openness, accountability and inclusion
  • Responsiveness
    Including the voices of all British Columbians
  • Innovation
    We challenge the status quo and embrace new ways of thinking to support improvements

From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.