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Because your voice matters.

PVN Mission, Vision & Values

Our mission, vision and values guide all of our decisions and daily activities. They were developed in collaboration with our patient and health care partners and reflect our commitment to improving health care in BC.

We strongly believe:

  • We’re stronger when we work together
  • Services improve when they reflect what matters to patients, families and caregivers
  • Shared understanding and collective action makes for better services

Vision

Patients, families and health care partners co-designing improved health care through authentic voice and diverse representation.

Mission

Advance authentic patient engagement by building our partners’ capacity so person- and family-centred care becomes the foundation on which all health care decisions are made.

Values

Our values guide our strategic priorities and day-to-day decisions.

  • Partnerships
    Learning from others and sharing our knowledge 
  • Authenticity
    Meaningful impact on decisions
  • Transparency
    Building trust and respect through a culture of openness, accountability and inclusion
  • Responsiveness
    Including the voices of all British Columbians
  • Innovation
    We challenge the status quo and embrace new ways of thinking to support improvements

From Our Community

Jeanette Forman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.