Because your voice matters.

Patient Partner Perspective: 7 Key Patient Engagement Tips from the IAP2 Conference

The International Association for Public Participation (IAP2) recently held their North American conference in Victoria and PVN sponsored three patient partners to attend this great learning opportunity. If you’re unfamiliar with IPA2, this is the organization that created the public engagement spectrum tool that PVN uses for our engagement opportunities. The conference welcomed nearly 400 […]


Health care volunteer surveys rehabilitation resident

Feedback from Patients and Families Drives Improvement at Fraser Health

It appears to be a regular day on the rehabilitation floor at Ridge Meadows Hospital. Staff serve meals and check on patients, while families visit their loved ones — all in a day’s work. There’s something different on this day in particular, though: hospital volunteers, armed with iPads and positive attitudes, make the rounds at […]