Because your voice matters.

Patient Stories: Building Trust With Young Patients in the Emergency Department

Visiting a hospital can be a frightening, emotional experience, especially if you’re a child. In this poem, patient partner David Baxter reflects on his work in the Psychiatric Emergency After Hours Service, and how he was able to connect with a young patient to provide comfort in a time of need.


Glossary of terms

Demystifying Health Care Language

From CME to SBAR, health care language isn’t always the most straightforward. In fact, sometimes it can feel like a foreign language. But there’s no need to worry! Our new glossary provides simple explanations of the terminology and jargon you may encounter as a member of PVN.