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Because your voice matters.

Strategic Plan & Impact Reports

We believe working together leads to better health care services and we’re committed to sharing regular updates about our plans and the progress of our partners towards improving health care in BC. We do this through:

Strategic Plan: Health Quality BC’s strategic plan sets out our goals and priorities, and is created through consultation with our partners in communities and organizations across British Columbia.

Impact Reports: Each year, impact reports highlight stories of the work HQBC does to improve the quality of health care in BC and advance the patient’s voice.


Past Annual Reports

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.