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Because your voice matters.

Meet the Health Quality BC Team

It’s nice to meet you! We’re passionate about improving the quality of care in British Columbia. Health Quality BC is located throughout British Columbia.

Click on our names to the left to get to know us.

Questions? Phone at 1.877.282.1919 or email us at pvn@healthqualitybc.ca

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.