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Because your voice matters.

Health Care Partners

By engaging patient partners in your work, you can make changes that reflect the needs, experiences and opinions of those who are affected by them.

There isn’t a “one-size-fits-all” approach to engaging patient partners, so we work with health care partners to ensure each engagement opportunity is meaningful for everyone involved.

Who are Health Care Partners?

Our health care partners represent organizations that provide health care services in BC. They’re often teams interested in engaging patient partners so that their work is done in partnership with those who it will affect. See below for examples of common projects.

The Process

Health care partners create engagement opportunities so that patient partners can be involved in their activities such as committees and working groups.

This process begins by clarifying the patient partner’s role and their level of participation, as well as the aim of your engagement opportunity and your team’s understanding of how to work authentically with patient partners. These are the most important first steps prior to creating the opportunity.

We work with each health care partner to create a process that meets the unique needs of its engagement opportunity. Our process ensures everyone begins on the same page, the agenda stays on track and the objectives of the opportunity are achieved.

Types of Opportunities

Each engagement opportunity is unique and depends on the needs of a particular project led by a health care partner. Some examples of opportunities include:

  • Advisory committees and working groups
  • Developing programs and resources
  • Teaching care providers about the patient experience
  • Speaking opportunities at workshops, conferences and other events
  • Surveys, focus groups and other ways to get feedback from patients
  • Patient journey mapping

Contact Us!

The BC Patient Safety & Quality Council, which administers PVN, supports you in developing partnerships with patients, families and caregivers.

We can help you get started by providing you with coaching, mentoring and training for:  

  • Engaging patient partners
  • Developing your skills
  • Increasing patient involvement
  • Providing on-going support 
  • Sharing and learning from your efforts

If you have an opportunity to engage patients in your work, please contact an engagement leader in your region.

If you have questions about becoming a health care partner that weren’t answered here, please contact us!

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.