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Because your voice matters.

Category: Patient Voice Mail

An Update on Our Diversity, Equity and Inclusion Working Group

Our Diversity, Equity and Inclusion Working Group was formed in 2020 to explore how to reduce barriers to joining PVN. It also aims to explore how a welcoming environment – one that supports emotional safety and builds trust – can be promoted across the network. The group consists of…

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Defining Success in Patient Engagement in Health Systems Decision-Making

What makes patient engagement successful? How do we know if it’s ‘good’ or ‘working well’? Despite the growing momentum and practice of patient engagement in quality improvement, system redesign, and other health system projects, there remains no widely agreed upon way to determine how well, or if these efforts are…

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“We are all cultural beings”: My Experience at the Canadian Centre for Diversity and Inclusion UnConference

My name is Bev Pomeroy, I prefer to use they/them pronouns. I had the privilege of attending the Canadian Centre for Diversity and Inclusion Unconference this past May. The Canadian Centre for Diversity and Inclusion (CCDI) is a made-in-Canada solution designed to help employers, diversity and inclusion/human rights/equity and…

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How a Patient Partner Helped Improve Medical Imaging in Kelowna

The staff in the medical imaging department at Kelowna General Hospital knew that the ultrasound experience for both patients and staff could be improved. In the spring of 2018, they held a Rapid Process Improvement Workshop to identify potential improvements. In the workshop, participants identified and worked through rapid…

Continue reading… A photo of Kelowna General Hospital at dusk, with a dark blue sky.
Patient Partners are Implementing and Evaluating ActionADE to Improve Patient Safety

Adverse drug events are the harmful and unintended consequences of medication use. With 75% of Canadians over 65 taking one or more prescription medications daily to treat chronic conditions like hypertension, heart disease or mental illness[1], it’s not surprising that these events happen. They contribute to over two million…

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A Tribute to Bill Blackwater Jr.

With great respect and admiration, we acknowledge the life and legacy of Gitxsan Hereditary Chief Sim’oogit Ma’os, Bill Blackwater Jr., from Kispiox, who passed away in July 2021. As a Patient Voices Network patient partner, Bill encouraged all health care providers, particularly physicians, to learn about the land and culture…

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This Week’s Top 5 Resources – January 28

Each day, hundreds of British Columbians access health care. Whether it’s routine visits or more complex medical care, there is never a shortage of need for high-quality health care. The relationship between providers and patients is unique and not without its challenges. To ensure continuous improvement, we need to understand…

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