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Because your voice matters.

Category: Patient Voice Mail

This Week’s Top 5 Resources – January 28

Each day, hundreds of British Columbians access health care. Whether it’s routine visits or more complex medical care, there is never a shortage of need for high-quality health care. The relationship between providers and patients is unique and not without its challenges. To ensure continuous improvement, we need to understand…

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Patient Engagement in Northern Health

Northern Health is learning and growing in its capacity to engage with patient partners. In this blog post, we reflect on our patient engagement experiences with PVN and share key lessons learned. We are pleased with the developments that have occurred and look forward to continuing to grow our…

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Reflecting on the Last 10 Years – Thank you!

This past year marked 10 years since the Patient Voices Network was created and we want to take a moment to thank you for your time and dedication to improving health care in BC! Even though 2020 was a challenging year, we still found ways to mark this special…

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The 2021 Quality Awards Call for Nominations Has Launched!

Hosted by the BC Patient Safety & Quality Council, which administers PVN,  the Quality Awards celebrate people and projects that have improved the quality of health care in BC – and you can nominate them! This year the awards will recognize projects within the five areas of care…

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PVN Spotlight: Meet the New O&A Members!

We’re thrilled to introduce you to the newest members of our Oversight and Advisory Committee! The O&A committee helps guide our work to support meaningful partnerships between patients and health care teams, with the focus of improving health care services in BC. To get to know them a little better, we…

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Word in the Network: Insights from Don Grant

Patient Partner Don Grant shares some insights through his ‘pandemic road trip’ as he talks about his involvement with PVN and ideas for creating a central repository of shared resources to reduce duplication and enhance person- and family-centred care. My Pandemic Road Trip I’m a senior who cycles a lot…

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Regional Round-Up – December 24

Island Health has continued its patient engagement work by adapting to the virtual environment. If you’re a PVN member from the island, read these tips from the Island Health Patient Experience Team to know what to expect, communicate your needs, feel prepared and ensure your engagement experience is meaningful. Meaningful…

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PVN Spotlight: PVN Member Pamela Jessen

I moved to Vancouver Island, BC from Alberta in 2013 and discovered the Patient Voices Network that October. As a person with disabilities, I was interested in discovering how I could have an impact on health care in BC, so I attended an orientation session to find out more.

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Word in the Network: Meet the New PVN Manager!

We’re thrilled to introduce you to someone new who will be supporting patient engagement across BC! We asked them some questions to give you all an idea of who they are and why they were drawn to work in patient engagement. Chelsea Hochfilzer is PVN’s new manager. Her focus…

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Reconnection and Patient Engagement During COVID-19 – Island Health

December 4 – Regional Round-Up Heraclitus once said, “Nothing endures but change” (5th century B.C.), but it could have been said today with equal accuracy. Back in March, the B.C. government declared a provincial state of emergency in response to the COVID-19 outbreak. As a result, the activities of patient…

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