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Because your voice matters.

Category: Patient Voice Mail

Top 5 Resources – December 4

Each day, hundreds of British Columbians access health care. Whether it’s routine visits or more complex medical care, there is never a shortage of need for high-quality health care. The relationship between providers and patients is unique and not without its challenges. To ensure continuous improvement, we need to understand…

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PVM September Theme: Resources to Learn and Grow

As fall approaches and it’s back-to-school time, there are a number of amazing opportunities for you to increase your skills and knowledge of authentic patient engagement and health care approaches. This week we’re focusing on resources available to you, some of which are new and some are a good reminder…

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Sharing Ideas to Improve Primary Care Networks in BC

Throughout BC, the primary health care system is changing – and as part of that change, so are the role of patients, families and caregivers. Through a partnership with the Patient Voices Network (PVN), administered by the BC Patient Safety & Quality Council (BCPSQC), patients, families and caregivers are…

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PVN 10th Anniversary Spotlight: Terri McKinlay

In this month’s PVN 10th anniversary story, patient partner Terri McKinlay shares how she and her family, when faced with her daughter Rylee’s struggles with an eating disorder, channelled their family’s pain into a voice for positive change. Through PVN, they have been able to share their experience and contribute…

Continue reading… PVN Anniversary Banner
Word in the Network: A Seat at the Table

BC Rural Citizens Perspective Group After several months of planning, the inaugural meeting of the Rural Citizens Perspective Group (RCPG) was held on July 28. The BC Patient Safety & Quality Council, which administers PVN, BC Rural Health Network and Rural Coordination Centre of BC worked in partnership to form…

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This Week’s Top 5 Resources — August 20

Many organizations are creating resources and tools to support patient engagement – we’ve collected five examples that we think are good engagement reads made in BC, nationally and internationally. NOTE: This is not an exhaustive list, nor is it an endorsement of specific resources or opinions. Please continue to get…

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Working Together to Improve Emergency Services

The BC Emergency Medicine Network (BC EMN) places a huge premium on engaging patients, getting their advice and perspectives so that it can better plan and implement programs. Patient partners sit on the advisory committee and work on the network’s planning and operations. Ten PVN members joined this team to…

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PVN 10th Anniversary Story: Derek Koch on Connecting Early and Often

In our PVN 10th Anniversary blog, our health care partner Derek Koch, Spiritual Health Practitioner and Patient- and Family-Centred Care Lead at Kelowna General Hospital talks about how his team is making the patient experience a priority. 1. Can you tell us why you wanted patient partner(s) involved? The bottom…

Continue reading… Derek Koch
Word in the Network: Partnerships for Improvement

Through important partnerships with organizations in BC and across Canada, the BC Patient Safety & Quality Council and patient partners have been working together on projects that support meaningful involvement of all voices in health care. We’re highlighting a few in this edition of “Word in the Network.” Diversity Learning…

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This Week’s Top 5 Resources — July 21

Many organizations are creating resources and tools to support patient engagement – we’ve collected five examples that we think are good engagement reads made in BC, nationally and internationally. NOTE: This is not an exhaustive list, nor is it an endorsement of specific resources or opinions. Please continue to get…

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