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Because your voice matters.

Category: Patient Voice Mail

Patient Partners Take on Quality Improvement

Continued learning is a great perk of being a patient partner with the Patient Voices Network. We asked past participants about their experience at IHI's Open School.

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A Spotlight on Family Councils

How can families work with a home’s leadership to achieve the best possible experience for residents during their stay? The answer is family councils.

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Improving Palliative Care in the North Okanagan

In the fall of 2020, a Palliative Care - Partners, Services and Transitions Shared Care project was created in the North Okanagan. The goal of this work was to develop a new model of palliative care and define future processes that better support persons, families and caregivers in their journeys.

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Navigating BC’s Health Care System as a Newcomer

I moved to what is now known as Canada a little over two years ago. Until then, I lived all 27 years of my life in one place. Actually two, but in the same region of the same country. As a child, I had the opportunity to learn English and…

Continue reading… Mariana da Silva Jardim is wearing a red bandana in her hair and wearing sunglasses. She is crouched in front of a sign that reads
Putting People at the Centre of Website Design

In late 2020, Interior Health began the task of re-building its public website – which receives over six million page views per year – from the ground up. To do this work, the project team reached out to the Patient Voices Network to create meaningful opportunities for patient partners to be involved in the work.

Continue reading… Two people are sitting at a desk looking at a computer screen. The screen shows the Interior Health website.
A Heartfelt Thank You & Farewell to our Oversight & Advisory Committee Co-Chair

This month marks the end of Pamela Jessen’s term as co-chair of our Oversight & Advisory Committee. Pamela’s vision and dedication have been instrumental in building the network as a platform for partnerships to flourish. We’re excited to welcome Vikram Bubber as he moves from vice-chair to co-chair, and Maria Klement in her new role of vice-chair!

Continue reading… Pam Jessen, Vikram Bubber and Maria Klement