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Because your voice matters.

Category: Patient Voice Mail

We are #DifferentTogether

Recent tragedies and protests around race-based violence and discrimination are reminders that racism is a reality for too many people, including British Columbians. We recognize we have more to do to enhance our knowledge, continue our cultural safety and humility journey, support anti-racism and acknowledge our unconscious biases. The…

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PVN Spotlight: What Matters to You? 2020

You shared, we listened and learned  We were thrilled to see the enthusiasm for sharing your “What Matters to You?” stories and talking about what really matters to you. We wanted to thank you and ask that you continue to share your stories. We all learn and grow from…

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Word in the Network: Building a Network ‘Community’

We’re working to learn from health care and patient partners to build connections and include all voices in BC. To accomplish this, we’ve developed working groups, led in partnership with patients, to start the conversation and determine the work needed to create a supportive environment for PVN members: Diversity, Equity…

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This Week’s Top 5 Resources — June 30

Many organizations are creating resources and tools to support patient engagement – we’ve collected five examples that we think are good engagement reads made in BC, nationally and internationally. NOTE: This is not an exhaustive list, nor is it an endorsement of specific resources or opinions. Please continue to get…

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PVN 10th Anniversary Spotlight: Ovey Yeung

What matters to me is to walk away feeling that my experience matters, that I matter!” In our PVN 10th Anniversary blog, patient partner Ovey Yeung shares her story of recovery and patient engagement advocacy. Ovey speaks to the importance of patient experience and provides some practical tips…

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Asking “What Matters to You?” Should Be an Always Event

In the spirit of encouraging you to think about “What Matters to You?” every day, we thought that an article about ‘always events’ was just the ticket! David McNally leads the spread of Always Events as NHS (National Health Service) England’s Head of Experience of Care. In 2018,…

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Word in the Network: The Power of Four Words

PVN has a number of partners in the province who believe in the power of asking what matters, listening to what matters and doing what matters. Individuals and organizations across the world and right here in BC have joined efforts to bring this initiative to the forefront of peoples’ minds.

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This Week’s Top 5 Resources – June 9

We encourage health care providers to have routine “What Matters to You?” conversations with the people they support or care for. Watch this short video of organizations and people around the world coming together and asking these four powerful words. Whether you are a patient in the health care…

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Regional Round-Up – June 9

This week, we’re focusing on regional examples of “What Matters to You?” Please contact your Engagement Leader if you have any stories to share! Fraser – Vancouver Coastal The best in health care uphold values like respect, caring, and trust, which align with international “What Matters to You?” Day. This…

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