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The BC Health Quality Matrix is an excellent resource that presents a definition and common language for understanding quality through seven dimensions: respect, safety, accessibility, appropriateness, effectiveness, equity and efficiency. But what does quality care mean for a specific health condition or journey? Certainly “best practice recommendations” and “clinical guidelines” highlight…
I was going through the process of getting my third COVID-19 “jab” in January. The clinic was held in a hotel event room in Squamish. After the initial “meet and greet” screenings, we queued up along a prefab hallway leading into the main room. It must have been 12-15 foot…
The BC Patient Safety & Quality Council is thrilled to share PVN’s 2020/21 Annual Report and celebrate the hard work of the network’s patient and health care partners through a very challenging year. Last year we welcomed 139 new patient partners, which brought our total membership to more than 1,250,…
We’re excited to join partners around the world in supporting International “What Matters to You?” Day! International “What Matters to You?” Day started in Norway in 2014, with the goal of encouraging meaningful conversations between patients, caregivers, families, and their health care providers. Asking a simple question can have a…
Katie Cochran is a Registered Nurse living in Vancouver who works in pediatrics and has a passion for person- and family-centred care. She is a mother to a vibrant 15-month-old who is always keeping her on her toes. Katie wrote this letter to her daughter while reflecting on her learnings…
This year’s National Volunteer Week (April 18-24) focuses on The Value of One, The Power of Many, and reflects on the awe-inspiring acts of kindness by individuals and the magic that happens when we work together. As patient partners, you’ve voiced crucial perspectives and worked tirelessly with health care partners…
We’re working to learn from health care and patient partners to build connections and include all voices in BC. To accomplish this, we’ve developed working groups, led in partnership with patients, to start the conversation and determine the work needed to create a supportive environment for PVN members: Diversity, Equity…
From left to right: Jennifer Vandenberg, Chet Stickle, Carolyn Hesseltine and Kim Burrato assisting the public in documenting what matters to people in their care. Every night at 1900, people across BC step outside to cheer and make noise to show their appreciation for health care teams on the frontlines…
PVN member Deanna Roozendaal In our ongoing series about partnerships, PVN is working with the BC Cancer to make getting involved in health care improvements easier. In support of this, we are pleased to highlight patient partner Deanna Roozendaal’s story of her cancer diagnosis and how she started a new…
As we continue to put you in touch with what’s happening at PVN, when there is new or interesting information to share from a region, we will include a brief paragraph about it here. This may vary from week to week. Please submit any ideas you have from your region…
Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.
