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Because your voice matters.

Regional Round-Up – May 29

Posted

Categories: Patient Voice Mail

As we continue to put you in touch with what’s happening at PVN, when there is new or interesting information to share from a region, we will include a brief paragraph about it here. This may vary from week to week. Please submit any ideas you have from your region to your local Engagement Leader.

In our efforts to acknowledge PVN’s milestone 10th Anniversary we invite you to include the 10th-anniversary sticker to your email signature line. Just cut and paste the button below into your email. It’s that simple. Thank you for your continued dedication to improving health care in BC!

 

 

Fraser – Vancouver Coastal

In partnership with health authorities, as well as other organizations, our shared goal is to seek ways to work more effectively together, making patient engagement the easy choice. We recognize that a number of our patient partners travel to health care services across both regions and participate in engagement opportunities that cross health authority boundaries. We are exploring how to make this involvement as seamless as possible in the Fraser-Vancouver Coastal regions. Stay tuned for more details on how we plan to continue to build these partnerships.

Interior 

Since the creation of their Patient- and Family-Centred Care Core Working Group in 2010 Kelowna General Hospital (KGH) has successfully engaged patient partners on many topics over the years including those with hearing impairments, sight loss, and patient quality issues related to the LGBTQ community.
Now, their cultural transformation group is looking at staff professionalism. They want to hear from patient partners on topics related to staff professionalism and corresponding patient expectations of hospital staff (e.g. introductions when entering patient rooms, general interactions with patients/families, professional dress). KGH recognizes that patients have valuable perspectives through the care they receive and their feedback matters! Learn more about this opportunity here.

Author: the BC Patient Safety & Quality Council team

From Our Community

Laura Palmer

Physician Quality Improvement Coach — Northern Health

Laura Palmer

It has been so rewarding to go from an idea to working with such a great group of dedicated people from so many different organizations towards a very fun and rewarding project. Several extremely engaged PVN members expressed interest in being part of piloting a patient virtual care peer support system. I am confident that this is the beginning of many more exciting collaborations!