Blog

Our New Strategic Plan Is Now Available! Here’s the Story of Its Development

The PVN Strategic Plan for 2017-2020 is now available.Patient Voices Network

We launched our Strategic Plan last week and we’re excited about having a guiding document for our work over the next three years! Developing it was a six-month process – in this post, we share how the plan was co-created with our partners to define our  vision, values and priorities.

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Tags: About PVN, News & Events

High School Students Help Interior Health’s Online Portal

Focus Group MyHealthPortal.Engaging young volunteers.Patient Voices Network

A crucial aspect of patient-centred care in BC is engaging those who truly represent the diversity in the province. One group often missed is youth, so Interior Health is working on ways to engage them in initiatives. In this post, our engagement leader Carol Stathers describes how Interior Health engaged high school students to get […]

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Tags: Uncategorised

Results of Engagement Opportunities: PHSA’s Patient and Family Inclusivity Policy

Results of engagement opportunities.Patient Voices Network.PHSA

The Provincial Health Services Authority (PHSA) recently engaged PVN Patient Partners, as well as patients and families across the province, in a province-wide opportunity to help develop a Patient and Family Inclusivity Policy and Playbook (toolkit). In this post, project lead Shannon Griffin recounts PHSA’s experience engaging patient partners: “Our goal with this engagement opportunity […]

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Tags: Guest Posts, Health Care Partners, Success Stories

Patient Stories: A True Health Care Partnership

Linda Perkins.PVN Patient Partner.Surrey

Our patient partner Linda Perkins, from Surrey, has been fighting blindness for the last 20 years. In this post, she tells us her story and the meaningful difference a true health care partner has made in her health and her life:

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Tags: Guest Posts, PVN Volunteers

What Matters to You? Patients of All Ages Share Their Stories

What Matters to You.Vancouver Island.Patient Experience Tree

On June 6, PVN teamed up with organizations and individuals across the province to ask a simple question: “What Matters to You?” As we mentioned here, the goal of the day was to encourage meaningful conversations between patients, families and caregivers, and their health care providers. Our engagement leader Leah Smith joined “What Matters to […]

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Tags: About PVN, Campaigns, News & Events, PVN Team, Success Stories

PVN Members in Abbotsford Gear up for “What Matters to You?” Day 2017

No one can say that our patient partner Bob Strain doesn’t put his heart into spreading the importance of patients expressing what matters to them and taking the lead in their health care. This year, Bob is so dedicated to promoting the message far and wide in preparation for “What Matters to You?” Day tomorrow […]

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Tags: Campaigns, Guest Posts, PVN Volunteers

“What Matters to You?” Day: See What Matters to Our Oversight & Advisory Committee Members

what matters to you 17

As you’ve probably seen in our newsletters and social media feeds, we’ve been deeply involved with “What Matters to You?” Day  the last few months. Since the campaign aligns with PVN’s work and a number of our Oversight & Advisory Committee members have been involved in the planning, we wanted to know what matters to […]

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Tags: About PVN, PVN Team

How a Trip to the Emergency Department Helped a Patient Learn What Matters to Them

PVN Engagement Leaders.Cathy Almost

Everyone becomes a patient eventually. A month ago, it was our engagement leader Cathy Almost’s turn, when an accident made her seek care at the emergency department. Now she describes her experience and her findings about what matters to her as a patient:

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Tags: About PVN, Campaigns, Guest Posts, PVN Team

Patient Partners in Action: Presenting at an Okanagan College Nursing Class

Patient-Partners-in-Action-Presenting-at-an-Okanagan-College-Nursing-Class

In early 2016, Okanagan College contacted us in search of an experienced caregiver who would like to speak to a health promotion and gerontology class. The idea was to discuss family members who care for older adults needing assistance, and to identify health promotion strategies and community support for family caregivers.

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Tags: PVN Volunteers, Success Stories

Patient Experience Week: Care and Understanding throughout Two Pregnancies

Our fourth guest post for Patient Experience Week is from Danica Longair, a PVN Patient Partner who experienced exceptional care through two pregnancies.

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Tags: Guest Posts, Uncategorised

Patient Experience Week: A Provider Perspective

Our third guest blog post for Patient Experience Week is from Colleen Kennedy, who interviewed  social worker Brenda Goossen. Brenda shared her reasons for joining “What Matters to You?” Day and her perspective as a provider on the patient experience.

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Tags: Guest Posts

Patient Experience Week: Our Transplant Journey and the Importance of a Team

Our second guest blog post for Patient Experience Week is from Beth Campbell Duke, a PVN Patient Partner with a caregiver’s perspective on “wrap around” health care.

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Tags: Guest Posts

Patient Experience Week: The Lady with the Lamp

Florence Nightingale

Our first guest blog post for Patient Experience Week is from PVN Patient Partner Jean Shepherd, whose story shows the importance of compassion and listening.

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Tags: Guest Posts

It’s Patient Experience Week!

April 24-28 is Patient Experience Week, an annual week of recognition to celebrate the impact of health care staff on the patient experience. To mark the occasion, we’ll be sharing guest blog posts from patients, a caregiver, and a health care provider that illustrate the value of person-centred, compassionate care.

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Tags: Uncategorised

A Patient Partner’s Experience at Quality Forum 2017

Oshi at QF17

Oshi Mathur was one of the 20 PVN Patient Partners to attend Quality Forum 2017, which took place March 1-3 in Vancouver. In this post he describes his experience at the Forum and his main takeaways from participating:

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Tags: Guest Posts, News & Events, PVN Volunteers

Our First Annual Report Is Here: Check It Out!

2016 was a big year for PVN: we grew our membership significantly; engaged 428 patient partners in over 200 engagement opportunities; rebranded with a fresh, new look; and created new online resources to connect with members and the public at large. We launched our 2016 Annual Report at the Quality Forum earlier this month, and now you […]

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Tags: About PVN, Info

Watch Quality Forum 2017 Live on Facebook!

We’re thrilled to say that this year, for the very first time, the BC Patient Safety & Quality Council (BCPSQC) will be broadcasting Health Talks, the Quality Awards ceremony, and the Quality Forum’s plenary sessions on Facebook Live during Quality Forum 2017! The events will be available to those who can’t attend in person, as […]

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Tags: Guest Posts, Info, News & Events

There Will Be PVN Patient Partners at Quality Forum 2017 – Here’s What They’re Looking Forward To!

Quality Forum.Vancouver

Quality Forum 2017 is taking place on March 1-3 in Vancouver, and we’re excited with the fact that there will be many PVN Patient Partners participating! It will be a great learning and networking opportunity, and we’re looking forward to connecting with everyone at the event. We were curious about what those 20 patients are […]

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Tags: News & Events, PVN Volunteers

You’re Invited to Join Our New Campaign: “What Matters to You?” Day

What Matters to You Day.British Columbia.PVN

Has a health care provider ever asked you, “What matters to you?” Have you ever shared with a health care provider what truly matters to you in your care? Asking that simple question has launched an international campaign that we are thrilled to be a part of. Today, the BC Patient Safety and Quality Council, […]

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Tags: About PVN, Guest Posts, News & Events

We’re Engaging Younger Patient Partners! Here’s How

A key priority for PVN is to diversify our network to better reflect the population in BC. We’ve been working to recruit people with specific health experiences, youth and men, as well as populations of varying social and cultural backgrounds. In this post, our engagement leader Carol Stathers tells us more about PVN’s initiatives to […]

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Tags: About PVN, Guest Posts, Info, PVN Team

Volunteering since 2013: A Patient Partner’s Perspective on Working with PVN

Leya Stringer

After facing challenges with her health since a young age, Leya Stringer decided to become a PVN Patient Partner in 2013 to share her experience and help improve the health care system. Four years and 30 engagement opportunities later, she wrote this blog post to tell us what it was like to start participating and […]

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Tags: PVN Volunteers

How to Connect with Other Patient and Health Care Partners in Our PVN Facebook Group

Are you a member of our PVN Patient & Health Care Partners Facebook Group? In this post we’ll show you how to join the group and use it to connect with other PVN members across BC. Check it out!

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Tags: About PVN

A Patient Partner’s Experience at the National Forum on Quality Improvement in Health Care

Edwina Nearhood at the IHI Conference in Orlando 2016

A few weeks ago, our patient partner Edwina Nearhood wrote a guest post about what she was looking forward to learning at the National Forum on Quality Improvement in Health Care. Edwina was very excited about attending the conference and, in this follow-up post, she tells us what the experience was like:

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Tags: Guest Posts, PVN Volunteers

A Recap of Our Time at Fraser Health’s Patient Experience Summit

Our project coordinator Shannon Sahota joined Fraser Health’s Patient Experience Summit on December 2 and had a great time watching PVN Patient Partners in action. In this guest post she tells us about her experience and recaps the event:

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Tags: Guest Posts, News & Events, PVN Team

A PVN Patient Partner will attend a conference in Orlando, Florida. Read about what she’s looking forward to!

Since joining PVN in early summer 2016, Edwina Nearhood has participated in many engagement opportunities. In this guest blog post, she tells us why she’s looking forward to attending the National Forum on Quality Improvement in Health Care: “I was put in contact with PVN after I had a less then desirable experience over several […]

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Tags: Guest Posts, PVN Volunteers

Quality Awards 2017 – Cheers to Our Awarded Patient Partners!

Quality Awards 2017

Created by the BC Patient Safety & Quality Council in 2009, the Quality Awards celebrate individuals, teams and facilities that significantly improved the quality of care in BC. This year, four individuals and four projects were recognized for their exceptional contributions to all areas of care in the province, from preventing illness and injury to […]

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Tags: News & Events, PVN Volunteers, Success Stories

We Grabbed Coffee! Here’s a Recap of our Vancouver Island Networking Event

PVN Networking Coffee in Vancouver Island.Kira Tozer and Ryan Sidorchuk

We’re always looking for ways to get to know our patient partners better and find out their hopes and expectations for the Network. That’s why we’ve been planning a series of networking coffee events across BC for patient partners, PVN Engagement Leaders and health care partners.

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Tags: News & Events

What It Feels Like to Be an Engagement Leader with PVN

Jami Brown.PVN Engagement Leader

Jami Brown, engagement leader for the Fraser Valley region, joined PVN in February and has been having amazing experiences with patient partners ever since. She wrote about them in this blog post, in which she also introduces the beautiful story of Bob and Kimberly Strain, a father and daughter duo who volunteer together.

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Tags: PVN Team

Welcome to PVN’s New Online Home!

Welcome to PVN

Welcome to PVN’s new online home! We’re excited to see how it helps us recruit new patient and health care partners, and how it will help us support their efforts to improve British Columbia’s health care system, together.

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Tags: About PVN

Meet our Volunteers: Fran Banks

Patient Voices Network: Meet our Volunteers: Fran Banks and her daughters

We’re ready to begin telling the stories of our patient and health care partners! Our first ‘Meet our Volunteers’ blog post introduces you to Fran Banks, a PVN Volunteer from White Rock.

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Tags: PVN Volunteers