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Celebrate International “What Matters to You?” Day With Us!

“What matters to you?” is a simple question that can have a big impact on quality of care. When providers have conversations about what really matters to patients, caregivers and families, they build meaningful relationships and advance person- and family-centred care.

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Quality Forum 2022: Free Virtual Access!

This year’s Quality Forum features more opportunities than ever before to watch sessions live online, ask speakers questions and interact with other participants through interactive chats.

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From British Columbia to Brazil: Patient Engagement Goes Global

When Patient Voices Network patient partner Aline Silva saw the chance to combine her passion for health care with her experiences as a patient, she jumped at the chance. Aline’s dedication to patient engagement has gone global through her connections to Brazil and Canada. One of our Engagement Leaders, Jami Brown, chatted with Aline about her experiences.

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Our Commitments for Partnering Together

It’s important that engagement opportunities are meaningful for both health care and patient partners. To support this, we’re pleased to share the new Health Care Partner Commitments which was created with input from health care and patient partners who participate through PVN.

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An Evolution of Evaluation for the Patient Voices Network

Last summer, we kicked off a deep dive into what and how we monitor and evaluate when it comes to Patient Voices Network activity. We know it’s important for everyone involved in patient engagement efforts to reflect on and make note of what is working well, what could be improved and what’s happening as a result of patient and public participation in health system improvement.

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Patient Partners Take on Quality Improvement

Continued learning is a great perk of being a patient partner with the Patient Voices Network. We asked past participants about their experience at IHI's Open School.

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From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.