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Because your voice matters.


A Heartfelt Thank You & Farewell to our Oversight & Advisory Committee Co-Chair

This month marks the end of Pamela Jessen’s term as co-chair of our Oversight & Advisory Committee. Pamela’s vision and dedication have been instrumental in building the network as a platform for partnerships to flourish. We’re excited to welcome Vikram Bubber as he moves from vice-chair to co-chair, and Maria Klement in her new role of vice-chair!

Continue reading… Pam Jessen, Vikram Bubber and Maria Klement
Let’s Keep the Conversation About DEI Going

Formed in 2020, the Patient Voices Network’s Diversity, Equity, and Inclusion (DEI) Working Group started off by exploring guiding definitions for DEI work and how these definitions could support future work. This article is a follow up to September’s update on our DEI Working Group.

Continue reading… The Patient Voices Network logo.
An Update on Our Diversity, Equity and Inclusion Working Group

Our Diversity, Equity and Inclusion Working Group was formed in 2020 to explore how to reduce barriers to joining PVN. It also aims to explore how a welcoming environment – one that supports emotional safety and builds trust – can be promoted across the network. The group consists of…

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Defining Success in Patient Engagement in Health Systems Decision-Making

What makes patient engagement successful? How do we know if it’s ‘good’ or ‘working well’? Despite the growing momentum and practice of patient engagement in quality improvement, system redesign, and other health system projects, there remains no widely agreed upon way to determine how well, or if these efforts are…

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From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.