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Because your voice matters.

PVN Spotlight: Meet the New(ish!) Project Coordinator in Patient & Public Engagement!

Posted • Last updated

Categories: News & Events, Patient Voice Mail

We’re thrilled to introduce you to someone new(ish!) who will be supporting patient engagement across BC. We sat down with her to ask about what drew her to work in patient engagement, and her hopes for the health care system.

Leslie Chan is the Project Coordinator on the BC Patient Safety & Quality Council’s Patient & Public Engagement team and will be supporting PVN’s work closely. She fills a dynamic role on the team, coordinating and supporting projects to promote and advance person- and family-centred care.

Prior to your current role, you were the Program Assistant on the Patient & Public Engagement team. What drew you to this role?

I’m excited for the opportunity to continue supporting the PVN in a different capacity and find new possibilities for patients and health care providers to work together and create greater impact in improving health care in BC.

What interests you in patient engagement?

The relationship-building aspect of patient engagement interests me the most because you can’t represent people without knowing them. I believe it’s through that relationship, understanding and collaboration that we can drive quality improvement and provide high-quality care for all people.

What are your hopes for patients, families and caregivers’ involvement in improving health care in BC?

I hope to see a diverse and representative group of patients, families, and caregivers at the table where health care decisions are made. I hope that everyone has an equal and compassionate voice with the ability to influence and impact the outcomes in hopes for our health care system to best serve all people in BC.

Tell us one thing about yourself that you’re passionate about, outside of your role with us?

I love being outdoors and staying active! I enjoy running, hiking, camping and backpacking. Nothing beats the awe and wonder that nature brings when I take a moment to appreciate its glory and beauty. Being in creation never fails to give perspective and ground me in what really matters in life.

From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.