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Because your voice matters.

Partnership Impacts

Collaborations between our patient and health care partners are improving the quality of care within BC’s health care system. While we provide some of those partnership impacts in our annual report, we know that you want to know more about the impact you’re making.

These blog posts, videos, podcasts and other resources provide you with stories of inspiration, dedication and collaboration which achieved better health care. We collect these stories through our Closing the Loop Process (CTL) or direct submissions from patient and/or health care partners; they help guide our future work and serve as a meaningful way patient partners receive recognition, feedback and validation for their time and volunteerism. If you want to tell us about your partnership, we have created a checklist to help guide your submission.

We would also be happy to have you write your own article. All submissions will be subject to review and edits, following consultations between you and the BC Patient Safety & Quality Council team. Since writing something from scratch – especially for someone else – can be tricky, we put together a few tips and suggestions to make it easier and faster for you.

Contact us if you’d like to share the story of your engagement opportunity. We’d love to help you tell it!

Putting People at the Centre of Website Design

In late 2020, Interior Health began the task of re-building its public website – which receives over six million page views per year – from the ground up. To do this work, the project team reached out to the Patient Voices Network to create meaningful opportunities for patient partners to be involved in the work.

Continue reading… Two people are sitting at a desk looking at a computer screen. The screen shows the Interior Health website.
Digital Health Policy Advisory Groups

2020 was a year of learning to do things in new ways: grocery shopping in a mask, socializing six feet apart, working from home and seeing your doctor through a computer screen. For many British Columbians, 2020 was the first time they encountered virtual care by connecting with a care…

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Comox Valley Primary Care Network

In September 2020, the Ministry of Health announced the creation of a Primary Care Network (PCN) in the Comox Valley as part of the government’s Primary and Community Care Strategy focused on team-based care. The Comox Valley PCN is a partnership between Métis, Inuit and First Nations communities, Island Health,…

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Virtual Psychiatry Consultations

The Shared Care team at Providence Health Care has been connecting with patient partners since the beginning of the Patient Voices Network – 11 years and counting! Since its first engagement in 2010, which resulted in winning a national award for the Rapid Access to Consultative Expertise (RACE) project, the…

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From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.