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Because your voice matters.

Partnership Impacts

Collaborations between our patient and health care partners are improving the quality of care within BC’s health care system. While we provide some of those partnership impacts in our annual report, we know that you want to know more about the impact you’re making.

These blog posts, videos, podcasts and other resources provide you with stories of inspiration, dedication and collaboration which achieved better health care. We collect these stories through our Closing the Loop Process (CTL) or direct submissions from patient and/or health care partners; they help guide our future work and serve as a meaningful way patient partners receive recognition, feedback and validation for their time and volunteerism. If you want to tell us about your partnership, we have created a checklist to help guide your submission.

We would also be happy to have you write your own article. All submissions will be subject to review and edits, following consultations between you and the BC Patient Safety & Quality Council team. Since writing something from scratch – especially for someone else – can be tricky, we put together a few tips and suggestions to make it easier and faster for you.

Contact us if you’d like to share the story of your engagement opportunity. We’d love to help you tell it!

Improving Palliative Care in the North Okanagan

In the fall of 2020, a Palliative Care - Partners, Services and Transitions Shared Care project was created in the North Okanagan. The goal of this work was to develop a new model of palliative care and define future processes that better support persons, families and caregivers in their journeys.

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Putting People at the Centre of Website Design

In late 2020, Interior Health began the task of re-building its public website – which receives over six million page views per year – from the ground up. To do this work, the project team reached out to the Patient Voices Network to create meaningful opportunities for patient partners to be involved in the work.

Continue reading… Two people are sitting at a desk looking at a computer screen. The screen shows the Interior Health website.
Digital Health Policy Advisory Groups

2020 was a year of learning to do things in new ways: grocery shopping in a mask, socializing six feet apart, working from home and seeing your doctor through a computer screen. For many British Columbians, 2020 was the first time they encountered virtual care by connecting with a care…

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From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.