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Because your voice matters.

Closing the Loop

We ask health care partners to close the loop when their engagement opportunity ends or when a patient partner’s term on an ongoing committee ends. It’s a key step and asks you to:

• Acknowledge the engagement completion and thank everyone involved for their participation;
• Share if the project met its aim, and how (outcomes);
• Share how the contribution and participation of patient partners influenced the outcome (impact);

When possible, we strongly encourage patient and health care partner teams to complete the form together so that they can reflect on their work, chat about lessons learned and celebrate successes. Engagement Leaders are available to facilitate these meetings or phone calls as required.

Why is this Important?

Patient partners want to know how their input has influenced positive changes in the health care system. This aligns with one of our strategic priorities, which involves evaluating the impact of patient engagement activities, sharing our findings with our partners and then using those findings to inform our work.

Formally closing the loop helps inform health care partners’ future patient engagement projects while providing information to share with others who may be interested in it, such as Accreditation Canada and the general public.

Thank you for taking the time to complete this form! You may save it at any time and come back to finish it when you’re ready. You will receive an e-mail copy of the completed form after you are done. To begin, Click “Next” below.

You can download a sample completed form here.

Download a Word version of the form here.

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.