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Our 2020/21 Annual Report is Here!

The BC Patient Safety & Quality Council is thrilled to share PVN’s 2020/21 Annual Report and celebrate the hard work of the network’s patient and health care partners through a very challenging year. Last year we welcomed 139 new patient partners, which brought our total membership to more than 1,250,…

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How a Patient Partner Helped Improve Medical Imaging in Kelowna

The staff in the medical imaging department at Kelowna General Hospital knew that the ultrasound experience for both patients and staff could be improved. In the spring of 2018, they held a Rapid Process Improvement Workshop to identify potential improvements. In the workshop, participants identified and worked through rapid…

Continue reading… A photo of Kelowna General Hospital at dusk, with a dark blue sky.
Patient Partners are Implementing and Evaluating ActionADE to Improve Patient Safety

Adverse drug events are the harmful and unintended consequences of medication use. With 75% of Canadians over 65 taking one or more prescription medications daily to treat chronic conditions like hypertension, heart disease or mental illness[1], it’s not surprising that these events happen. They contribute to over two million…

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A Tribute to Bill Blackwater Jr.

With great respect and admiration, we acknowledge the life and legacy of Gitxsan Hereditary Chief Sim’oogit Ma’os, Bill Blackwater Jr., from Kispiox, who passed away in July 2021. As a Patient Voices Network patient partner, Bill encouraged all health care providers, particularly physicians, to learn about the land and culture…

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Cultural Safety in Patient Engagement: A “What Matters to You?” Story

The Patient and Public Engagement Team from the BC Patient & Safety Quality Council hosted a virtual gathering on June 17 for Indigenous (First Nations, Métis, and Inuit) patient partners from the Patient Voices Network (PVN). This gathering centred around hearing what matters to them to be culturally safe while…

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It’s International “What Matters to You?” Day!

We’re excited to join partners around the world in supporting International “What Matters to You?” Day! International “What Matters to You?” Day started in Norway in 2014, with the goal of encouraging meaningful conversations between patients, caregivers, families, and their health care providers. Asking a simple question can have a…

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International “What Matters to You?” Day is June 9!

We’re excited to join partners around the world in supporting the ninth annual International “What Matters to You?” Day! The event encourages meaningful conversations between patients, caregivers, families and their health care providers, which is a great way to advance person- and family-centred care. From new, virtual health care services…

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From Our Community

Jeanette Forman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.