Posted • Last updated
Closed
Commitment: Short-term
Open to Provincial Region
Last updated
Partnering on Appropriate Virtual Care Collaborative (PAVC) project is a joint collaboration between Healthcare Excellence Canada, and Provincial Health Services Authority (PHSA): the Office of Virtual Health (OVH) and Provincial Language Services (PLS).
The aim of this project is to create a resource that outlines what is considered safe, high quality, and culturally sensitive *virtual health interactions between community members (patients, families, caregivers) and health care team members. This project is specifically focused on the needs of linguistically diverse communities whose members have limited English proficiency (or who do not have English as their first language of communication) and are interested in receiving care virtually.
As a part of this project, our team is seeking to engage with community members (patients, caregivers) to understand their experience with virtual care. These engagements are online, with language interpreters provided on an as-needed basis.
Note: We are also seeking engagement with community members who may not have experience with virtual care. Their insight will allow us to understand reasons why they did not access virtual care, any barriers experienced along their health care journeys, and identify areas of improvement.
Please be advised that your submission will not guarantee selection. After reviewing all the applications received, we will connect with individuals to confirm their selection through email, and provide next steps regarding date, and time of the online sessions.
The focus group and patient journey mapping participants will be compensated via digital gift cards, which will be emailed to them after their focus group sessions. The value of the gift card will be equivalent to $25/ hour rate of honorarium.
If you are interested in either the focus group or patient journey mapping, please fill out an online form here.
Alternatively, you can also apply by emailing officeofvirtualhealth@phsa.ca (cc hira.aziz@phsa.ca) with the Subject: PAVC patient journey map
We encourage you to RSVP, via email, in the language of your choice.
PAVC Focus group registration – Community (patients, caregivers) – SPANISH
PAVC Focus group registration – Community (patients, caregivers) – FRENCH
PAVC Focus group registration – Community (patients, caregivers) – TRADITIONAL CHINESE
PAVC Focus group registration – Community (patients, caregivers) – PUNJABI
PAVC Focus group registration – Community (patients, caregivers) – SIMPLIFIED CHINESE
PAVC Focus group registration – Community (patients, caregivers) – ENGLISH