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Because your voice matters.

Category: Working Together for Better Health Care

How a Patient Partner Helped Improve Medical Imaging in Kelowna

The staff in the medical imaging department at Kelowna General Hospital knew that the ultrasound experience for both patients and staff could be improved. In the spring of 2018, they held a Rapid Process Improvement Workshop to identify potential improvements. In the workshop, participants identified and worked through rapid…

Continue reading… A photo of Kelowna General Hospital at dusk, with a dark blue sky.
Patient Engagement in Northern Health

Northern Health is learning and growing in its capacity to engage with patient partners. In this blog post, we reflect on our patient engagement experiences with PVN and share key lessons learned. We are pleased with the developments that have occurred and look forward to continuing to grow our…

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Reflecting on the Last 10 Years – Thank you!

This past year marked 10 years since the Patient Voices Network was created and we want to take a moment to thank you for your time and dedication to improving health care in BC! Even though 2020 was a challenging year, we still found ways to mark this special…

Continue reading… PVN Anniversary Banner
Regional Round-Up – December 24

Island Health has continued its patient engagement work by adapting to the virtual environment. If you’re a PVN member from the island, read these tips from the Island Health Patient Experience Team to know what to expect, communicate your needs, feel prepared and ensure your engagement experience is meaningful. Meaningful…

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Sharing Ideas to Improve Primary Care Networks in BC

Throughout BC, the primary health care system is changing – and as part of that change, so are the role of patients, families and caregivers. Through a partnership with the Patient Voices Network (PVN), administered by the BC Patient Safety & Quality Council (BCPSQC), patients, families and caregivers are…

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Word in the Network: A Seat at the Table

BC Rural Citizens Perspective Group After several months of planning, the inaugural meeting of the Rural Citizens Perspective Group (RCPG) was held on July 28. The BC Patient Safety & Quality Council, which administers PVN, BC Rural Health Network and Rural Coordination Centre of BC worked in partnership to form…

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Working Together to Improve Emergency Services

The BC Emergency Medicine Network (BC EMN) places a huge premium on engaging patients, getting their advice and perspectives so that it can better plan and implement programs. Patient partners sit on the advisory committee and work on the network’s planning and operations. Ten PVN members joined this team to…

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PVN 10th Anniversary Story: Derek Koch on Connecting Early and Often

In our PVN 10th Anniversary blog, our health care partner Derek Koch, Spiritual Health Practitioner and Patient- and Family-Centred Care Lead at Kelowna General Hospital talks about how his team is making the patient experience a priority. 1. Can you tell us why you wanted patient partner(s) involved? The bottom…

Continue reading… Derek Koch
PVN Spotlight: PVN Member Pamela Jessen

I moved to Vancouver Island, BC from Alberta in 2013 and discovered the Patient Voices Network that October. As a person with disabilities, I was interested in discovering how I could have an impact on health care in BC, so I attended an orientation session to find out more.

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