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Because your voice matters.

Category: Working Together for Better Health Care

Improving Palliative Care in the North Okanagan

In the fall of 2020, a Palliative Care - Partners, Services and Transitions Shared Care project was created in the North Okanagan. The goal of this work was to develop a new model of palliative care and define future processes that better support persons, families and caregivers in their journeys.

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Putting People at the Centre of Website Design

In late 2020, Interior Health began the task of re-building its public website – which receives over six million page views per year – from the ground up. To do this work, the project team reached out to the Patient Voices Network to create meaningful opportunities for patient partners to be involved in the work.

Continue reading… Two people are sitting at a desk looking at a computer screen. The screen shows the Interior Health website.
Defining Success in Patient Engagement in Health Systems Decision-Making

What makes patient engagement successful? How do we know if it’s ‘good’ or ‘working well’? Despite the growing momentum and practice of patient engagement in quality improvement, system redesign, and other health system projects, there remains no widely agreed upon way to determine how well, or if these efforts are…

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Digital Health Policy Advisory Groups

2020 was a year of learning to do things in new ways: grocery shopping in a mask, socializing six feet apart, working from home and seeing your doctor through a computer screen. For many British Columbians, 2020 was the first time they encountered virtual care by connecting with a care…

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“We are all cultural beings”: My Experience at the Canadian Centre for Diversity and Inclusion UnConference

My name is Bev Pomeroy, I prefer to use they/them pronouns. I had the privilege of attending the Canadian Centre for Diversity and Inclusion Unconference this past May. The Canadian Centre for Diversity and Inclusion (CCDI) is a made-in-Canada solution designed to help employers, diversity and inclusion/human rights/equity and…

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A Guide to Compassionate Phone Conversations During COVID-19

When the pandemic hit, many people felt helpless. They wanted to do more than bang on pots and pans at 7:00 PM to show solidarity to point-of-care workers and support their communities, but were unsure what to do. In the North, three people with a shared passion for and…

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Comox Valley Primary Care Network

In September 2020, the Ministry of Health announced the creation of a Primary Care Network (PCN) in the Comox Valley as part of the government’s Primary and Community Care Strategy focused on team-based care. The Comox Valley PCN is a partnership between Métis, Inuit and First Nations communities, Island Health,…

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