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Patient Partners are Implementing and Evaluating ActionADE to Improve Patient Safety

Adverse drug events are the harmful and unintended consequences of medication use. With 75% of Canadians over 65 taking one or more prescription medications daily to treat chronic conditions like hypertension, heart disease or mental illness[1], it’s not surprising that these events happen. They contribute to over two million…

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A Tribute to Bill Blackwater Jr.

With great respect and admiration, we acknowledge the life and legacy of Gitxsan Hereditary Chief Sim’oogit Ma’os, Bill Blackwater Jr., from Kispiox, who passed away in July 2021. As a Patient Voices Network patient partner, Bill encouraged all health care providers, particularly physicians, to learn about the land and culture…

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Cultural Safety in Patient Engagement: A “What Matters to You?” Story

The Patient and Public Engagement Team from the BC Patient & Safety Quality Council hosted a virtual gathering on June 17 for Indigenous (First Nations, Métis, and Inuit) patient partners from the Patient Voices Network (PVN). This gathering centred around hearing what matters to them to be culturally safe while…

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It’s International “What Matters to You?” Day!

We’re excited to join partners around the world in supporting International “What Matters to You?” Day! International “What Matters to You?” Day started in Norway in 2014, with the goal of encouraging meaningful conversations between patients, caregivers, families, and their health care providers. Asking a simple question can have a…

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International “What Matters to You?” Day is June 9!

We’re excited to join partners around the world in supporting the ninth annual International “What Matters to You?” Day! The event encourages meaningful conversations between patients, caregivers, families and their health care providers, which is a great way to advance person- and family-centred care. From new, virtual health care services…

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A Letter to my Daughter: Katie’s “What Matters to You?” Story

Katie Cochran is a Registered Nurse living in Vancouver who works in pediatrics and has a passion for person- and family-centred care. She is a mother to a vibrant 15-month-old who is always keeping her on her toes. Katie wrote this letter to her daughter while reflecting on her learnings…

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We’re Celebrating National Volunteer Week!

This year’s National Volunteer Week (April 18-24) focuses on The Value of One, The Power of Many, and reflects on the awe-inspiring acts of kindness by individuals and the magic that happens when we work together. As patient partners, you’ve voiced crucial perspectives and worked tirelessly with health care partners…

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From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.