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Because your voice matters.

2024 Newsletters

Check out the newsletters we sent in 2024:

February 13: Quality Forum 2024

March 28: Introducing the New Improving Health Care Together Kits

June 6: International “What Matters to You?” Day – Special Edition Newsletter

August 24: Patient Voice Mail – Special Edition

December 19: Happy Holidays from Health Quality BC

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.