Webinar: Evaluation and Self-Management Support

Centre for Collaboration, Motivation and Innovation Hope , BC, Canada

Learn about evaluation and self-management support in this webinar presented by John Lester.

Webinar: Learning and Advancing the Recommendations of the Truth & Reconciliation Commission

BC Patient Safety & Quality Council 750 Pender St W #201, Vancouver, BC, Canada

Our country’s history and present day are shared and co-created realities. Actively participating in the reconciliation process in Canada is one way that we can begin to take responsibility for our shared history and future together. Acknowledging and reconciling our past and present are fundamentally important to the health and wellbeing of Indigenous peoples and […]

Using Patient Stories for Learning and Improvement

Canadian Foundation for Healthcare Improvement , Canada

Having patients and families share their stories can help healthcare professionals and leaders better understand care through the eyes of their patients. While many organizations encourage storytelling from the perspective of patients and their families, little is known about how to share these stories to support learning and improvement. Theory and practice, applied together, can help solve this problem.

Free

Webinar: Social Determinants of Health

Centre for Collaboration, Motivation and Innovation Hope , BC, Canada

Learn about the social determinants of health in this webinar presented by April Lawrence and Jenny Spring.

Webinar: Evaluation of the Patient Experience

Centre for Collaboration, Motivation and Innovation Hope , BC, Canada

Learn about evaluating the patient experience in this webinar presented by Kathy Reims.

Coach Caregiver – Communicating in Difficult Discussions

Family Caregivers of British Columbia BC, Canada

Do you struggle with the confidence to ask questions and assert yourself in difficult discussions? Being a family caregiver means mastering communication. If you’re not there, that’s fine! This webinar will help you.

Free

Webinar: Situating Cultural Safety to Your Sphere of Influence

BC Patient Safety & Quality Council 750 Pender St W #201, Vancouver, BC, Canada

Cultural safety is a collective responsibility as it is in alignment with our vision, mission, values and ethics. “Ethics is a discipline that examines who we ought to be and what we ought to do in light of who we say we are. Who we say we are is based on our values. Almost every decision, action, and attitude of ours, personally and professionally, is based on values. -Jeremy Etherington

This webinar will explore the importance of engaging cultural safety in your sphere of influence, both personally and professionally. So, when we think of changing large organizations, it can seem big. What we have to remember is that it all begins with the individual.

Free

Information Session: Improving Patient and Family Engagement in Mental Health Settings

St. Paul's Hospital 1081 Burrard Street, Vancouver, BC, Canada

This webinar will highlight how to implement patient- and family-centred care in various mental health settings. Ways to engage individuals in the direct care experience and as quality improvement partners will be showcased. Practical tools and tips that help build strong partnerships with those receiving mental health services and their families will be shared.

Webinar: You’re kidding, right? Patients to help with antimicrobial resistance?

Canadian Patient Safety Institute , Canada

Antimicrobial resistance is one of the biggest threats to human health and is rising to dangerously high levels in all parts of the world. Anyone, of any age, in any country, could be impacted. While it's normal for microbes to develop resistance to drugs, the way antimicrobials are currently being used is accelerating the process, and as a result common infections and minor injuries are becoming an increasingly greater threat to our well-being. Organizations from across the world are taking action and making progress on this issue, but is there anything patients, their families and patient advisors can do to help?

Free