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Because your voice matters.

Coach Caregiver – Communicating in Difficult Discussions

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November 24, 2016 @ 6:30 pm - 8:00 pm


Family Caregivers of BC is debuting its second “Coach Caregiver” webinar: a new, dynamic and interactive format to discuss “real life” caregiving situations.

Register for the next webinar on Communicating in Difficult Discussions November 24th, 2016. Jodie McDonald, a Registered Social Worker is trained in the Non-Violent Communication (NVC) technique will illustrate how to apply the NVC technique to caregiver situations.

Non-Violent Communication is a tool that allows us to speak from the point of view of feelings and needs instead of judgments and accusations. The quality of conversations – particularly challenging ones when we are in conflict with someone or need to ask for something – improve dramatically when using this technique. Caregivers often have to advocate for their loved ones and for themselves.  They have to ask questions, challenge ideas, make alternative suggestions, express disagreement, or simply ask to be heard and respected.  Caregivers are often in the position of having to ask for help that they wish they didn’t need.  Caregivers may also have to express their disagreement with a physician, or tell a nurse the homecare plan she set up for them isn’t going to work.  In all of these situations, NVC can give caregivers more confidence to assert their views and express their needs, leading to more satisfying conversations with both with family members and health professionals alike. If you’ve ever had the experience of going without what you need because you’re afraid to ask or challenge someone, or if you find that difficult conversations can escalate quickly, NVC will be a useful tool for you.

The organization is excited about using this format to include the voice of family caregivers and provide coaching opportunities for all webinar attendees. They hope it generates a good discussion and takeaways for all participants.

Learn more about the event and register.



November 24, 2016
6:30 pm - 8:00 pm
Event Category:
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Family Caregivers of British Columbia
BC Canada
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Family Caregivers of British Columbia
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From Our Community

Nancy J. Wood

Patient Partner, Sidney

Nancy J. Wood

I was thrilled to discover the Patient Voices Network, where the array of places to be the voice of a patient is vast and incredibly interesting. Besides my ongoing “gig” with the BC Emergency Medicine Network, I have enjoyed being involved in several one-off initiatives. I love working with professionals who genuinely value the perspectives of their patient partners.