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Because your voice matters.

Reviewer, Digital Health Literacy Online Course



Commitment: Short-term

Connection method: Virtual

Open to Provincial Region


Volunteer Opportunity
The Office of Virtual Health (Provincial Health Services Authority) has created a pilot digital health literacy online course, to help health care providers build the digital skills needed to support patients and families. Come help us test this course to make sure it covers the right information and is easy to use.


Lead Organization/Department
PHSA, Office of Virtual Health

The goal of this online course is to help health care providers build core digital skills that are required for their work activities and in supporting their patients. For example, using a work station (hardware and software), surfing the internet and their organization’s intranet, technology for virtual health appoinments and how to remotely work from home.

Patient partners will be asked to go through the course by themselves (leaving comments/suggestions) to make sure the content is easy to understand, covers the right information and is person and family centred.

Level of Engagement:
This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Open to patient partners from across the province who:
• Have experience with taking online courses/education through a desktop computer (when the course goes live it will only be available through a desktop computer). However for the review process, you can access the course through a desktop computer, laptop or tablet
• Have an interest in digital/virtual health or the topic of health literacy
• Some familiarity with instructional design or design principles is an asset but not a requirement

If you have a strong interest in this work but have not yet completed a PVN orientation and Patient Partner Commitments, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Cassy Mitchell.

• Number of vacancies: 3
• Date and Time: There will be an initial meeting mid-late August to discuss the logistics of this opportunity (approximately 45 minutes in duration). Once given the link, patient partners will then have 2-3 weeks to review the course and provide feedback directly on the screen.  Please note that it will take approximately 1 hour to review the course.
• Location: Online participation
• Commitment: Approximately 2hrs

No out of pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria, but have concerns about your ability to participate, please contact Cassy Mitchell to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

Digital health literacy is the ability to seek, understand, and appraise information from electronic sources to address a health problem. This course leverages pre-existing educational materials related to digital skills to create a comprehensive learning experience for all staff, health care providers and physicians.

Globally, digital health literacy is increasingly important especially as the COVID-19 pandemic is making health encounters more virtual. Our environmental scan found pockets of specific resources around digital skills and health literacy, but none that were organization wide, or that addressed how digital health and health literacy intersect. The development of this online course is our attempt to address this gap.

Health Care Partner Contact Information

Cassy Mitchell Engagement Leader, Patient and Public Engagement 250.279.0717

From Our Community

Pamela Jessen

Patient Partner, Langford

Pamela Jessen

The Patient Voices Network allows me to engage and educate others on various health-related topics. By sitting on various committees and taking part in many activities, I can create real change in health care for everyone. It’s so empowering!