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Because your voice matters.

Patient Partner, Practice Support Program (PSP) Module Evolution Project

Posted • Last updated


Open to Provincial Region, Patient partners across the province

Last updated

As doctors continue to evolve to meet their patients’ needs, their education needs to shift to meet those demands. If you are interested in helping to improve education for health care professionals and ultimately quality of patient care, please contact us to join the PSP Module Evolution Project today!

Open to: Patient partners across the province

Lead Organization or Department

UBC Division of Continuing Professional Development (UBC CPD)


In collaboration with UBC CPD, the project will transform existing PSP Learning Module content into flexible, accessible, short learning units. The work will focus on Chronic Obstructive Pulmonary Disease (COPD), Heart Failure, Hypertension, Diabetes and non-cancer pain.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.


A high level of health literacy with a comfort and ability to speak to their experience, including: •  a lens representing the patient experience in either or both rural and urban contexts •  being comfortable reviewing educational material and other documents using Microsoft Word and providing feedback •  Patient partners with a history with COPD, Heart Failure, Hypertension, Diabetes, or non-cancer pain. If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Ryan Sidorchuk directly.


  • Vacancies: Two patient partners (one with rural background, one with urban background) for each of the following topics: COPD, Heart Failure, Hypertension, Diabetes and non-cancer pain. Up to ten total.
  • Format: This is a long-term project expected for completion mid-2019. As such, the date and time of meetings are unknown, however patient partners can expect a time commitment of between 2-3 meetings maximum per topic to review documentation and provide feedback. All meetings will take in Vancouver. If patient partners do not reside in the lower mainland, an option for teleconference or web-conference will be provided. The initiative will be disseminated in various modalities including online, small-group workshops, or a combination of both.
  • Commitment: One week to six months


There will be minimal or no expenses associated with this initiative. If there are any expenses associated with travel, etc. this initiative would reimburse as needed. UBC has an approximate 6-8 week reimbursement timeline.


The Practice Support Program (PSP) is a quality improvement-focused GPSC initiative that helps doctors move their practices towards achieving the attributes of the Patient Medical Home and Primary Care Home by providing evidence-based educational offerings and in-practice supports that help improve patient care and doctor experience. The Practice Support Program (PSP) is a joint initiative of the Government of BC and Doctors of BC. PSP partners with educational experts, subject matter experts, family physicians, Practice Support Network, and other stakeholders to develop and deliver accessible and interactive Continuing Medical Education (CME). They focus on supporting change in practice, and provide tailored in-practice supports to help physicians and their teams sustain and embed improvements in their practice. PSP Education offerings include Learning Modules and Small Group Learning Sessions. Learning modules are physician-led group training sessions offered in communities throughout BC. These group sessions are followed by action periods during which PSP participants apply what they have learned in their own practice. Each Module has multiple group sessions and each group session is approximately 3 hours in duration. Practice Support Networks, consisting of GP Champions and PSP Regional Support Team (RSTs), are responsible for localized module delivery and follow-up. Recently, PSP has experienced increased demand for flexible, accessible training sessions. Currently, PSP Learning Modules represent a significant time commitment for a physician. Shorter, more dynamic education opportunities would allow more physicians to access module content. Further, PSP is currently re-launching Small Group Learning Sessions (SGLS), which are 2-3 hours of educational content, and there continue to be conversations about how to make these sessions even more accessible and connected to in-practice visits. PSP has approached UBC CPD with the goal of forming a long-term partnership that leverages the respective strengths of each organization. Specifically, PSP has asked UBC CPD to collaborate to update and evolve existing PSP content into short, versatile learning units. This partnership will enable PSP to focus on supporting practices to plan for and implement improvements to practice via the Practice Support Network (PSP Regional Support Team Coordinators and Physician Champions). We would be happy to share updates and outcomes with our patient partners. All finalized materials will be housed online for public viewing and we would be pleased to send an email with more specific updates tailored to individual conversations had with patient partners.

Health Care Partner Contact Information

Ryan Sidorchuk
Engagement Leader, Patient and Public Engagement | Central & North Vancouver Island

From Our Community

Cherie Mercer

Patient Partner, New Aiyansh

Cherie Mercer

I have learned so much about innovation and capacity building by being part of PVN. I signed up to build my leadership skills, however, I experience benefits for myself, my community and Indigenous peoples throughout the province. I understand more about the complexities and opportunities required to improve health care.