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Because your voice matters.

New St Paul’s Hospital Medicine Model of Care

Posted • Last updated


Commitment: Short-term

Connection method: Virtual

Open to Fraser Valley & Lower Mainland, Patient partners across BC

Last updated

The Clinical Workforce Optimization and Design team at Providence Health Care is working on developing a new model of care for the inpatient Medicine units at the new St Paul’s Hospital. We are aiming to engage patient partners early in the process so we can have their input in the design of a report, that will provide recommendations to be implemented by Operations. This partnership will involve a series of online meetings (likely 2 or 3), reviewing drafts and providing feedback.

PHC Model of Care Patient Partner engagement

Level of Engagement

This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.


  • Willing & comfortable to share health care experiences in a group setting
  • Specific health care experiences [details below]
  • Have access to technology and the internet to participate in the engagement opportunity
  • Comfortable using technology to attend online/virtual meetings
  • An interest in improving health care services
  • Experience as patient (or patient's family) in acute care units, preferably Medicine
Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Eduardo Naranjo Practice Consultant for Workforce Optimization and Scope, Professional Practice Office | Providence Health care (604) 314-4885

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.