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Because your voice matters.

Member, Fraser Health Hospital Orientation Content Review Working Group

Posted • Last updated


Open to Fraser – Vancouver Coastal, Patient partners from Fraser Health communities

Last updated

Creating a welcoming environment, where patients and families feel valued and good about the care they receive, is a critical part of new employees’ orientation. Fraser Health is looking for two patient advisors to assist in revising this orientation, specifically in the hospital setting, that acknowledges the important role patients and families play in providing good quality health care.

Open to: Patient partners from Fraser Health communities

Lead Organization or Department

Fraser Health - Professional Practice


The working group will review and revise regional hospital orientation materials to ensure that the content promotes the values of patient and family centred care.  Patient and family feedback and perspectives will be critical to this review.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will work with you to ensure that your ideas and concerns are reflected in recommendations and provide feedback on how your input affected the decision.


  • Experience as a patient or family member within Fraser Health hospitals
If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit, please contact Jami Brown directly.


  • Vacancies: 2
  • Commitment: One initial in person meeting for 2 hours, with a follow-up meeting if deemed necessary
  • Date/Time: Between June 15 - 30. Date/time to be determined based on patient partner availability
  • Location: Central City, Surrey


Expenses related to travel to in-person meetings will be reimbursed (including mileage and/or public transit).


Fraser Health Acute Care Orientation (ACO) has provided the foundation of the orientation framework for all new Fraser Health hospital employees since 2013. This orientation program has been developed to ensure new employees across Fraser Health receive a consistent orientation, providing an overview of the roles and responsibilities of the individual employees. On average, 1100 new employees attend ACO per year. Facilitators/guest speakers have included Patient & Family Volunteers, Union stewards (BCNU, HSA, HEU), Hazardous Waste Coordinator, FH Skin & Wound Clinicians, Eye Bank Donor Development Liaison, and Site Clinical Nurse Educators. The content revision is being led by the Fraser Health Professional Practice.

Health Care Partner Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley

From Our Community

Nancy J. Wood

Patient Partner, Sidney

Nancy J. Wood

I was thrilled to discover the Patient Voices Network, where the array of places to be the voice of a patient is vast and incredibly interesting. Besides my ongoing “gig” with the BC Emergency Medicine Network, I have enjoyed being involved in several one-off initiatives. I love working with professionals who genuinely value the perspectives of their patient partners.