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Because your voice matters.

Interview Participant, Improving Child and Youth Asthma Care Delivery

Posted • Last updated

Closed

Commitment: Short-term

Connection method: Virtual

Open to Provincial Region

Last updated

There is no RSVP for this opportunity. Please email Jami at jbrown@bcpsqc.ca if you are interested.

Volunteer Opportunity
Good, quality asthma care starts with a better understanding of what matters to children, youth, and their families. The team at Child Health BC would like to interview 5 families impacted by child and youth asthma care in BC to help guide improvements in BC.

Lead Organization/Department
Child Health BC

Aim
• To understand from patient partners’ care experiences, gaps in asthma care for children and youth across BC and what could have been done better.
• Patient partners will help identify potential areas for improvement and assist in building a set of asthma quality measures – numbers that tell us how well we are providing care, track improvements over time, and identify whether we are making a difference for children and families.

Level of Engagement
This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

 Eligibility
Open to volunteers from across the province who:
• Teens living with asthma or parents of children with asthma who have been received care for their asthma in BC (Care includes any of the following: family doctor, pediatrician, nurse practitioner, outpatient or asthma clinic, asthma educator (asthma clinic nurse), hospital (emergency department or inpatient), pharmacist.
• Experience of at least 1 care visit in the last 3 years.
• Comfortable in sharing your care experiences.

We welcome patient partners of various geographical areas and cultural backgrounds to share their experience.

There will be an informal conversation about the opportunity and determination of the best fit for both patient and health care partners prior to placement.

Logistics
• Number of vacancies: 5
• Date/Time: The interview will be scheduled at a time convenient for you including evenings and weekends
• Commitment: 20–30-minute telephone or zoom call
• Location: Telephone or via Zoom

Reimbursement
No out-of-pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria, but have concerns about your ability to participate, please contact Jami Brown- jbrown@bcpsqc.ca to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

Background
Child Health BC is a network that brings together people interested in improving the health and well-being of children and youth across the province of BC through improving health care delivery. We are interested in all areas where health care is provided. This includes care received from family doctors, nurse practitioners, outpatient clinics, and hospitals (emergency departments and inpatient units) as well as health care in schools and other community health services.

Key to helping us reach this goal is to have information and numbers which tell us how we are doing. We want to understand the gaps in health care, between how we are currently providing care and what could be done better to improve both the health of children and youth and the experience of receiving health care.

To help us do this work, we are developing a set of quality measures – numbers which tell us how well we are providing care and if it’s making a difference for children and families.

Quality measures tell us:

• Whether the care provided is safe and effective and meets your needs
Whether the healthcare delivery system is patient-centered and respectful, honouring your choices, needs and values
Whether the healthcare is being provided in a timely manner
Whether there is equitable healthcare across the province

Interviews will be conducted by Child Health BC staff.

Health Care Partner Contact Information

Jami Brown | BA, MAPC (she/her/hers)
Engagement Leader
BC Patient Safety & Quality Council
604.510.0449
jbrown@bcpsqc.ca

From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.