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Patient Stories: Building Trust With Young Patients in the Emergency Department

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Categories: My Experience

Visiting a hospital can be a frightening, emotional experience, especially if you’re a child. In this poem, patient partner David Baxter reflects on his work in the Psychiatric Emergency After Hours Service, and how he was able to connect with a young patient to provide comfort in a time of need.

For four years, I worked in the hospital at Salmon Arm in the Psychiatric Emergency After Hours Service (PEAS) department. When I initially accepted the job, people asked me why I would want a position with such unusual hours. I was frequently kept up for most of the night attending to patients and their families. But those long nights provided time and inspiration for my writing.

During my shifts, I would walk around the ward looking for people to assist. One night, I came upon a woman and her child, who had recently been admitted to the Emergency Department. The child was a little scared being in hospital, so I sat on the floor and coaxed her to come sit with me.

This poem, and many others, was influenced by my time at PEAS (as well as my role as a volunteer firefighter in Scotch Creek), and included in my self-published book titled Emerging.

Evening out the playing field

I am sitting below

the woman and her child

in bed three.

The patient is scared;

her child peers over

the side of the bed at me.

I’m cross legged

on the Lino in emerge.

 

The on-call doc whisks by me

and says,

“get up, you don’t have to be

on the floor.”

“I’m okay I say, “just having a little chat.”

 

At six three and over two hundred pounds,

I need all the lowerage

I can get

 

A few minutes later,

the three year old

clambers over the side of the bed,

and I’m reading her a story.

Author: David Baxter

From Our Community

Lisa Dyck

Former Manager, BC Emergency Medicine Network

Lisa Dyck

PVN patient partner’s feedback has reinforced the important relationships between patients and providers for emergency care. Our partnership with PVN has brought many new opportunities to adjust how health care and patient partners can work together on BC Emergency Medicine Network priorities.