Because your voice matters.

PVN Spotlight: Oversight & Advisory Committee (O&A)

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Categories: Patient Voice Mail

An Oversight and Advisory (O&A) Committee helps guide our work to support meaningful partnerships between patients and health care teams, with the focus of improving health care services in BC.

Each month in Patient Voice Mail, we will be highlighting important takeaways from these discussions for you and invite you to read more about their work on our website.

We hope that you will find this information useful and encourage you to reach out if you have any questions or suggestions.

Author: the BC Patient Safety & Quality Council team

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.

Members of the BCPSQC pose for a team photo at the Quality Forum 2019.

Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.