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Because your voice matters.

Word in the Network: Working Together to Improve PVN

Posted

Categories: Patient Voice Mail

We know that meaningful engagement leads to shared understanding and better outcomes, even as we continue to battle COVID-19. Through surveys, Twitter chats, direct conversations and other means, we’ve heard that you want to be a part of building and expanding PVN. In an effort to incorporate feedback into practice, we’ve developed a partnership structure with patient and health care partners which will have three focus areas:

PVN Community: Create opportunities for connection, increase the readiness of patient and health care partners and enhance the diversity of voices.

PVN Learning: Build a system of learning that aligns with real-time patient engagement topics, consistent approaches, shared patient engagement impact stories and increased knowledge among members.

PVN Engagement: Update supports that increase meaningful opportunities to engage with health care teams and focus on how patient partner input is influencing health care improvements.

The first round of working groups is currently available for you to RSVP through the Opportunities Page of our website. We encourage you to join us as we build PVN, together.

Author: the BC Patient Safety & Quality Council team

From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.