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Because your voice matters.

“What Matters to You?” is Back!

Posted • Last updated

Categories: Campaigns

You may remember “What Matters to You?” Day from 2017. This year, the initiative is back, but with one major change. We’re moving away from a single day of action and shifting towards asking “What matters to you?” each and every day.

Last year, our network went above and beyond to share the importance of shifting the focus of care away from asking “What’s the matter with you?” to “What matters to you?”. Patient partner Bob Strain took up the challenge to better his health care community by spreading the word to local health care providers, encouraging conversations in his community and supporting personnel at Abbotsford Regional Hospital. In the Island Health region, patients and staff of all ages shared their stories, which was documented on a beautiful patient experience tree. All across the province, our patient and health care partners took action, promoting dialogue and deep listening between providers and patients.

Attend the “What Matters to You?” virtual launch

This year, we’re hoping for the same enthusiasm from patient and health care partners – only this time we’ll be asking this important question every day! Interested in learning more about how you can get involved? On Wednesday, April 11, we’ll be hosting a virtual launch for “What Matters to You?”.

We have an amazing line up of local and international speakers, who will share about their experiences asking and/or responding to “What matters to you?”

Asking “What Matters to You?”
Anders Vege, Norwegian Institute of Public Health
Anders initiated “What Matters to You” Day for health care services in Norway in 2014, an initiative which has since spread to over 30 countries and counting.

Conversations That Matter: How to Embed the Question into Practice
Lillian Hung, Vancouver Coastal Health
Lillian, along with her team, participated in “What Matters to You?” Day in 2017 and have incorporated the question into their practice each and every day.

The Power of the Conversation: Where the Magic Is
Linda Clarke, Family Caregiver and Patient Partner
Linda will speak about the power of asking, “What matters to you?” and its impact on the care of her father.

Don’t miss out – register for the webinar today! As a bonus, we will randomly give away 10 free #WhatMattersToYou t-shirts to attendees! See you on April 11

About “What Matters to You?”

This one question has launched an international initiative that we are proud to be a part of for the second year in a row. “What Matters to You?” Day started in Norway in 2014, with the goal of encouraging meaningful conversations between patients, caregivers, and families, and their health care providers. From Norway it expanded to Scotland, Brazil and beyond! What began as a national effort has gained momentum as an international movement with over 30 countries around the world participating.

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.