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Because your voice matters.

Working Group Member: Implementing Same Day Discharge for a Partial Knee, Hip and Shoulder Replacement Surgeries



Commitment: Long-term

Connection method: Virtual

Open to Interior Region, patient partners from Penticton area


Volunteer Opportunity
Penticton Regional Hospital will be providing the same discharge for partial knee, hip and shoulder replacement surgeries. Help us ensure the process is smooth and patient-centered.


Lead Organization/Department
Interior Health, Penticton Regional Hospital, Dept of Surgery

Patients undergoing selected surgeries (partial knee, shoulder, and hip replacements) are able to go home the same day. At the moment, we do not have a patient-oriented process to discharge on the same day for these procedures. The purpose of this work is to implement this process, including the corresponding education materials and physician orders. Objectives include: tailoring the process to meet the needs at PRH, updating corresponding documentation and education materials, conducting improvement (PDSA) cycles, and evaluation of the process.

Level of Engagement
This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

• Open to patient partners from: Interior Health, Penticton area
• Experience as a patient or family member who had one of the following procedures at Interior Health Authority, in particular Penticton Regional Hospital: partial or full knee replacement, shoulder replacement, or hip replacement.
• Please :
– This opportunity is not open to staff members or patient partners who are currently employed by this health authority.
– As connection and relationship building is important, we may like to meet with short listed patient partners as part of our selection process in an informal interview between the patient partner and the health care partner.
– Applicants must have previously attended a PVN orientation session and completed the Patient Partner Commitments form. If you have not attended an orientation session but you are interested in this opportunity, please contact Charmaine Niebergall directly to see if accommodations may be possible.
– As required by the October 14, 2021 Public Health Order released by the Provincial Health Officer, proof of vaccination is required to access any in-person meetings at a health care site. Proof of vaccination can be provided by way of a Vaccination Passport or Vaccination card, along with government issued photo ID. For patient partnership activities that are virtual only (via Zoom, video conference, phone, etc.), proof of vaccination is not required.

• Number of vacancies: 2
• Date/Time: every other Thursday from 1:00PM – 2:00PM
• Location: Virtually using Microsoft Teams
• Commitment: These meetings have already started; the next meeting will be held on March 30th; these meetings will continue until Sept 1, 2023. However, provided how the work continues, we may need to adjust this time line.

No out-of-pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria but have concerns about your ability to participate, please contact Charmaine Niebergall to see if support options are available. We are always seeking to better understand and reduce barriers to participation.


Health Care Partner Contact Information

Charmaine Niebergall Engagement Leader, Patient and Public Engagement | Vancouver Island Region 778-700-2064

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.