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Because your voice matters.

Victoria Hospice, Patient Partner Advisory Council

Posted • Last updated


Commitment: Long-term

Connection method: Virtual

Open to Vancouver Island Region, Patient partners across the Victoria area

Last updated

Volunteer Opportunity
Have you or a loved one received care from Victoria Hospice? Have your say to inform quality improvements and new initiatives at Victoria Hospice by joining the Patient Partner Advisory Council!


Lead Organization/Department
Victoria Hospice

The goal of the Victoria Hospice Patient Partner Advisory Council (PPAC) is to make sure that there is effective patient engagement. This will in turn ensure patients/clients and their families have opportunities to provide input and feedback into our programs, services and initiatives, leading to improved care provided by Victoria Hospice.

Level of Engagement
This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.

• Open to patient partners from: Victoria area
• Experience (personal or family) receiving care from Victoria Hospice
• Comfortable or familiar with using Zoom for virtual meetings
• Please note:
– This opportunity is not open to Island Health or Victoria Hospice staff members or patient partners who are currently employed by Island Health or Victoria Hospice.
– The placement process for this opportunity will include an informal interview between the volunteer and the health care partner.
– As required by the October 14, 2021 Public Health Order released by the Provincial Health Officer, proof of vaccination is required to access any in-person meetings at an Island Health site. Proof of vaccination can be provided by way of a Vaccination Passport or Vaccination card, along with government issued photo ID. For patient partnership activities that are virtual only (via Zoom, video conference, phone, etc.), proof of vaccination is not required.

• Number of vacancies: 2
• Date/Time: Beginning in late January 2022, with ongoing meetings to be determined
• Location: Virtually using Zoom
• Commitment: 1 – 2 year commitment, with the option of one additional year

No out-of-pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria but have concerns about your ability to participate, please contact Charmaine Niebergall to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

Created in 2018 and in keeping with the British Columbia Ministry of Health quality improvement Initiative Patients as Partners, the Vision, Mission and Values of Victoria Hospice, the Patient Partner Advisory Council (PPAC) aims to bring the patient partner voice, choice, and representation to the forefront of end-of-life healthcare through collaboration with patients, families, and healthcare providers. Council activities will include a spectrum of engagement activities that will ensure patient/family priorities are identified and embedded at the patient, provider, community and system level.

Health Care Partner Contact Information

Charmaine Niebergall
Engagement Leader, Patient & Public Engagement | Vancouver Island

From Our Community

Cherie Mercer

Patient Partner, New Aiyansh

Cherie Mercer

I have learned so much about innovation and capacity building by being part of PVN. I signed up to build my leadership skills, however, I experience benefits for myself, my community and Indigenous peoples throughout the province. I understand more about the complexities and opportunities required to improve health care.