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Because your voice matters.

St. Paul’s Hospital Diabetes Clinic Planning, Patient Advisors

Posted • Last updated


Open to Fraser – Vancouver Coastal, Volunteers from the Lower Mainland

Last updated

Have you or a loved one received care for diabetes? You can bring the patient/family member perspective to a planning meeting on February 6!

Open to: Volunteers from the Lower Mainland

Lead Organization or Department

Providence Health Care, Medicine Ambulatory Care - Diabetes Clinic


The Diabetes Clinic at St. Paul’s Hospital has previously engaged with patient and family partners with good success on the redesign of the clinic itself. They would now like to engage with patients and family members who have experience with Diabetes and its associated care in order to gather patient feedback to help inform their future planning for their clinic as well development of their patient education materials.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement ( The promise to you is that the health care partner will work with you to ensure that your ideas and concerns are reflected in recommendations and provide feedback on how your input affected the decision.


  • Patients who have diabetes or who care for a loved one with Diabetes
  • Patient who can provide the patient/family member perspective around diabetes care.
  • Experience receiving care from the clinic at St. Paul’s Hospital is an asset but not required.
  • Patients should have previously attended a PVN orientation session and signed the Volunteer Agreement. If you have not attended an orientation but are interested, please contact the engagement leader directly to see if accommodations may be possible.


  • Vacancies: 2
  • Participants must be available to attend the planning meeting on February 6 at St. Paul’s Hospital (4th floor west Burrard building). Refreshments will be provided.


Expenses related to travel (i.e. transit, parking up to $18/day, approved mileage) to attend the session will be reimbursed by Providence Health Care.


The purpose of the planning day is to review the changes and work that has been accomplished in 2016. We will then brain storm ideas that the staff and patient advisors have to build or improve upon clinical activities. This is the time where we can think outside the box seeking possible new and innovative ideas to enhance the service of the clinic. Then we will prioritize the ideas as we move thru 2017. The clinical team participating will include the diabetes nurse, dieticians, clinical nurse leader, patient care manager and the profession practice leader for the dieticians. We would appreciate the patient advisors to join in the conversation, ask questions for clarification, provide ideas and thoughts to move the clinic forward and make the clinic relevant to the needs of patients and family members.

Engagement Leader Contact Information

Karen Estrin
Engagement Leader, Patient and Public Engagement | Lower Mainland & Sunshine Coast


From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.