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Because your voice matters.

Providence Health Care & Vancouver Coastal Health, Physician Quality Improvement



Commitment: Long-term

Connection method: Hybrid

Open to Fraser Valley & Lower Mainland, Patient partners across BC


Physician Quality Improvement (PQI) is a professional development and education program for Medical Staff who want to enhance their Quality Improvement (QI) capacity, build connections with colleagues, and create a continuous improvement culture to transform our local health system.

The PQI team offers online learning, introductory workshops and a comprehensive 8-month cohort training program to Medical Staff. An important part of this learning is around patient engagement and quality improvement that is in collaboration with those with lived or living experience.

Patient partners will share their lived or living experience through partnering with physicians who are going through the PQI 8-month cohort training. Each physician has their own unique project and patient partners are encouraged to indicate any specific projects that they have an interest in, or have lived/living experience with as a patient or family member (projects provided below). Depending on the project, the physician leading the project will lead a:
• One-to-one interview, or
• Several project meetings, or
• A single focus group.

PQI Project List:
* Improving adult ADHD diagnosis and assessment in primary care
* Improving the efficiency of the process of determining dispositional capacity for patients admitted to the VGH ACE unit
* Optimizing agitation management for TBI patients in the BTHA
* Reducing the time from initial consultation to perioperative pain service (POPS) assessment for patients with traumatic chest injury at VGH
* Reducing 30-day hospital and ED admissions for patients with decompensated advanced chronic liver disease and ascites

• Open to patient partners from: across BC
• Preference given to individuals who have lived/living experience as a patient or family member, in one or more of the project topics.
• Please note:
– As connection and relationship building is important, we may like to meet with short listed patient partners as part of our selection process in an informal interview between the patient partner and the health care partner.

• Number of vacancies: 5 vacancies
• Date/Time: Between November 2023 and June 2024
• Location: Virtually using Zoom, possibly in person at sites in Vancouver
• Commitment:
– Varies based on the project.
– Commitment can be a single one-to-one interview, or recurring meetings, or a single focus group.

Out-of-pocket expenses for travel and parking are eligible to reimbursement if in-person attendance is required.
If you meet the eligibility criteria but have concerns about your ability to participate, please contact Jefferson Xu to see if financial support options are available. We are always seeking to better understand and reduce barriers to participation.

Level of Engagement

This opportunity is at the level of Involve on the IAP2 Spectrum of Public Participation.


  • Willing & comfortable to share health care experiences in a group setting
  • An interest in improving health care services
  • The time to participate in the engagement opportunity

Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Jefferson Xu
Program Advisor, Medical Quality | Vancouver Coastal Health & Providence Health Care
(604) 834-2661

From Our Community

Layton Engwer

Patient Partner, Sooke

Layton Engwer

PVN helped empower me to make meaningful contributions to Primary Care (PC) locally and provincially.  It also facilitated creation of PC Patient Voices which is focused on PC and provides education support and building on shared experiences.