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Because your voice matters.

Project Reviewer, Improving Pain Management in Fraser Health Emergency Departments

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Open to Fraser – Vancouver Coastal, Volunteers from Fraser Health with experience with FH emergency department visits

Last updated

Worldwide, pain is often untreated and is the most common illness that people take to emergency departments to provide relief. The Fraser Health Emergency Network has chosen acute pain management as one of its priorities with the hopes of providing a better patient experience. The network seeks patient input into the project materials and overall strategy.
Open to: Volunteers from Fraser Health with experience with FH emergency department visits

Lead Organization or Department

Fraser Health Emergency Network         


To include feedback from Patients on the development of the project including patient impact and documents review.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement ( The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.


  • Residents of Fraser Health communities
  • Experience with FH emergency department visits
Patients should have previously attended a PVN orientation session and has signed a volunteer agreement.  If you have not attended an orientation but are interested please contact Jami directly to see if accommodations may be possible


  • Vacancies:  2-3
  • Date and Time:  Date and time will be scheduled based on availability of patient partners
  • Location:  teleconference and/or email
  • Commitment:  One hour to review materials and some extra time to review promotions plan


The project will target this issue using a variety of methods including
  • Staff and patient education,
  • Enhanced pain monitoring, and
  • Development of protocols for the treatment of painful conditions
The Network would like patients to
  • Review posters,
  • Provide feedback on the materials assessment tool, and
  • Comment on the overall strategy.
The goal is to improve how pain is managed in the emergency department by implementing a pain protocol that is started as soon as possible when the patient presents to the emergency department with painful conditions.

Engagement Leader Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley


From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.