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Because your voice matters.

Patient Satisfaction Kiosk Working Group



Commitment: Short-term

Connection method: Virtual

Open to Interior Region


Interior Health is looking for an additional Patient Partner to join us on an exciting new Patient Satisfaction working group. The patient partner on this working group will collaborate with working group members to discuss and provide feedback and input on a brand new patient-facing technology/program, Patient Satisfaction Kiosks.
Preference will be given to include an Aboriginal Patient Partner, who can help to bring their perspective, experiences, and help to create a culturally safe space for our patients with the Patient Satisfaction Kiosks.

Our Patient Satisfaction Kiosks are being piloted in 22 specific IH sites asking patients “How was your visit today?” This pilot is just the beginning and the working group will come together to move this pilot project forward, including developing a framework for usage and additional questions to implement.

We are currently in the process of selecting members for this working group and hope to bring everyone together by July.

Level of Engagement

This opportunity is at the level of Collaborate on the IAP2 Spectrum of Public Participation.


  • Willing & comfortable to share health care experiences in a group setting
  • Have access to technology and the internet to participate in the engagement opportunity
  • Comfortable using technology to attend online/virtual meetings

Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Amy Simmt-Mercer
Improvement Consultant, Quality and Patient Safety | Interior Health
(250) 868-5200

From Our Community

Agnes Black

Director, Health Services & Clinical Research and Knowledge Translation – Providence Health Care

Agnes Black

It’s really hard to make changes in health care. When a PVN patient partner says, ‘This is important to us’ it keeps us grounded on why a change is needed and keeps us motivated to keep going on projects.