Patient History Health Questionnaire (PHHQ) Quality Improvement Project

Since 2017, the Providence Health Care (PHC) Pre-Admission Clinic (PAC) has been using the PHC Health History Questionnaire (PHHQ) to help assess surgical and anesthetic risk factors for patients who have been referred to St. Paul’s Hospital (SPH) or Mount Saint Joseph’s Hospital (MSJ) for surgery. All PHC pre-surgical patients are asked to complete the PHHQ, via an online survey platform (Thrive Health) or on paper.

Several challenges have been identified by staff and patients with the PHHQ. The project team is looking for patient partners to provide feedback on the PHHQ to improve the user experience and completion rate of the PHHQ.

Patient partners will be involved in:
• Filling out the current Patient Health History form and giving feedback on clarity, relevance, and importance of questions on the questionnaire
• Helping with reviewing and revising changes to the paper/pdf version of the PHHQ.
• Testing and confirming changes to the PHHQ form built on the Thrive Health platform

• 1-hour virtual (Zoom) introductory meeting to the project
• 1-2 hour monthly for completing and testing the PHHQ
• 1-hour virtual (Zoom) meetings monthly to review feedback and revise questionnaire
• 3-month time commitment starting March 2024

Level of Engagement

This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.

Eligibility

• Willing & comfortable to share health care experiences in a group setting
• Specific health care experiences [details below]
• Have access to technology and the internet to participate in the engagement opportunity
• Comfortable using technology to attend online/virtual meetings
• An interest in improving health care services
• Patients who have lived experience with answering the Patient Health History Questionnaire (PHHQ) Patients who have an interest in quality improvement Patients who have access to electronic devices such as computers, tablets, and/or mobile phones

Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Isabel Angwah
Specialist, Virtual Health, Virtual Health | Providence Health Care
(604) 682-2344
iangwah@providencehealth.bc.ca