Because your voice matters.

Patient and Family Advisory Councils

Posted • Last updated

Deadline: Apply by

Commitment: Long-term

Connection method: Virtual

Open to Fraser – Vancouver Coastal

Last updated

Fraser Health is actively recruiting for regional, program, project, and local Patient and Family Advisory Councils. Councils offer patient partners to meet regularly with Fraser Health leaders to promote and advance person-centred care and improve health care quality, safety and experience. Share your experiences and ideas with leaders to make sure your perspective is considered in service planning, delivery, and evaluation. Fraser Health values meaningful dialogue with the people they serve to support the transformation of health care.

Examples of opportunities within a Patient and Family Advisory Council include:
– Quality Improvement Projects
– Reviewing materials for the public (such as surveys, posters, signs, or pamphlets)
– Patient Experience data review and analysis
– Communication Strategies (such as webpage updates and social media messages)
– Staff education curriculum design
– Participation in leadership panel interviews

The Patient and Family Advisory Councils that are currently recruiting include:
Regional Council:
Meets virtually twice a month for 2 hours (1 meeting in December and 1 meeting during the summer). Current areas of focus include participating in leadership interview panels, real time patient experience survey data review and analysis, evaluation of patient engagement opportunities, quality improvement projects related to supporting a compassionate and quality practice environment throughout Fraser Health.

Royal Columbian Redevelopment Council:
Meets virtually every month for 1 hour. Current areas of focus include communication strategies, site culture, operational readiness.

New Surrey Hospital BC Cancer Centre Council:
Meets virtually every other month for 2 hours. Current areas of focus include service delivery and patient flows, construction, interior design and landscape design.

Local Councils:
Meet in-person every month for 1 – 2 hours. Current areas of focus include site specific projects such as wayfinding, emergency management, patient entertainment, master planning, communications, accessibility, quality improvement, patient experience survey review and analysis, and quality walkabouts.

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Level of Engagement

This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.

Eligibility

  • Have access to technology and the internet to participate in the engagement opportunity
  • Comfortable using technology to attend online/virtual meetings
  • An interest in improving health care services
  • The time to participate in the engagement opportunity
Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Laura Klein Clinical Practice Consultant, Professional Practice | Fraser Health (604) 613-6598  patient.engagement@fraserhealth.ca

Interested?

Apply by .

RSVP Now

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.

Members of the BCPSQC pose for a team photo at the Quality Forum 2019.

Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.