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Because your voice matters.

Patient and Family Advisory Councils

Posted • Last updated

Closed

Commitment: Long-term

Connection method: Virtual

Open to Fraser – Vancouver Coastal

Last updated

Fraser Health is actively recruiting for regional, program, project, and local Patient and Family Advisory Councils. These councils meet regularly with Fraser Health leaders to promote and advance person and family centred care and improve healthcare quality, safety, and experience. Share your experiences and ideas with leaders to make sure your perspective is considered in service planning, delivery, and evaluation. Fraser Health values meaningful dialogue with the people they serve to support the transformation of healthcare.

Examples of patient and family activities include:
– Quality Improvement Projects
– Document Reviews
– Patient Experience Data review and analysis
– Communication Strategies (such as webpage updates and social media messages)
– Staff education curriculum design
– Participation in leadership panel interviews

The councils that are recruiting include:
Regional Council:
Meets virtually twice a month for 2 hours (1 meeting in December and no meetings in August). Current projects include implementation of the essential care partner and visitor policy and real time patient experience survey development and data review.

Virtual Health: (https://www.fraserhealth.ca/patients-and-visitors/fraser-health-virtual-care)
Meet monthly for 1 hour. Current projects include the virtual hospital, virtual emergency department intake, patient education, remote patient monitoring.

Queens Park:
Meet every other month for 1 hour to share your perspective and experience with rehabilitation care. Current projects include ensuring patients and families are included in goal planning and making sure family meetings are person centred and strength based.

Primary Health / Home Health:
Meet monthly for 1 hour to make sure the public have access to quality health care in their community. Examples of community health care services are urgent primary care centres, family doctors, and home care services. Current projects include website revisions, strategic planning, staff education related to frailty, and information sharing.

Level of Engagement

This opportunity is at the level of Involve on the IAP2 Spectrum of Public Participation.

Eligibility

  • Willing & comfortable to share health care experiences in a group setting
  • Have access to technology and the internet to participate in the engagement opportunity
  • An interest in improving health care services
  • The time to participate in the engagement opportunity
Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Laura Klein Clinical Practice Consultant, Professional Practice | Fraser Health (604) 613-6598 laura.klein@fraserhealth.ca

From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.