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Because your voice matters.

Patient Advisor, Regional Maternal Infant Child & Youth Program – Fraser Health

Posted • Last updated

Closed

Commitment: Long-term

Connection method: Virtual

Open to Fraser – Vancouver Coastal

Last updated

Volunteer Opportunity
Fraser Health strives to ensure a great start to life and supports excellent health care services for women, infants, children and youth. They are seeking two-three patient advisors to share their health care experiences as they focus their efforts on improving quality for all services across Fraser Health.

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Lead Organization/Department
Fraser Health

Aim
The Maternal Infant Child & Youth (MICY) Program has accountability and responsibility for continuous improvement efforts of maternal, infant, child & youth health care services across Fraser Health.

Patient advisors will be an equal partner at the table on projects and committees, providing their lived experience as innovative efforts are discussed and implemented to improve the quality of services provided in this portfolio.

Examples of initiatives and projects patient advisors could work on include the following:
• Review of patient education material
• Review of policy and procedure documents
• Support implementation of quality improvement projects from planning to review
• Provide feedback on Maternal Infant Child & Youth (MICY) Program priorities
• Identify areas of focus and improvement

Level of Engagement
This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Eligibility
Open to volunteers from across Fraser Health who:
• A patient, or family member in one of the program units such as Perinatal, Neonatal, Pediatrics (Antenatal Care, Labour and Delivery, Neonatal Intensive Care (NICU), Pediatric Emergency, Pediatric Clinics, Pediatric Care) – ideally within the last two years.
• Have access to a telephone or computer for videoconferencing.
• Are comfortable sharing their story in either an interview or small group setting.

Logistics
• Number of vacancies: 2-3
• Date/Time: There are regular Quality meetings that you will be welcome to attend, virtually, on the 2nd Tuesday of the month between 9:30 – 11:30. If you are unable to attend this meeting then the team will work with you to make sure you remain informed, and your perspective is included. Opportunities to partner with you will be presented and you are welcome to identify areas of interest with the team.
• Commitment: Seven months to a year.
• Location: Teleconference.

Reimbursement
If required, travel expenses will be reimbursed.

Background
The Maternal Infant Child and Youth (MICY) Program is a network of three streams across Fraser Health: Perinatal, Pediatric and Neonatal with multidisciplinary teams of care providers including Obstetricians/gynecologists, family physicians, pediatricians, neonatologists, nursing, clerical and other allied health professionals. The MICY Program works collaboratively with provincial partners, BC Children’s Hospital, BC Women’s Hospital, Child Health BC, internal partners and departments to promote quality improvement in every aspect of the care we provide patients and their families.

Health Care Partner Contact Information

Jami Brown | BA, MAPC (she/her/hers) Engagement Leader BC Patient Safety & Quality Council 604.510.0449 jbrown@bcpsqc.ca

From Our Community

Shannon Griffin

Leader, Patient and Family Centred Care in Fraser Health

Shannon Griffin

Recently, a PVN Patient Advisor asked healthcare partners, “What are we learning from patients, families, and others thus far during this pandemic?”. This is an excellent question and one to ask ourselves daily.