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Because your voice matters.

Patient Advisor, Engagement Techniques Tips and Tools Working Group

Posted • Last updated


Open to Fraser – Vancouver Coastal, Patient partners from Fraser Health communities

Last updated

Engaging people in a meaningful way can happen in a variety of ways. Fraser Health’s Patient Experience team is working together with Patient Voices Network, and is seeking two patient partners to help develop some simple-to-use tools for health care teams to expand their horizons into different techniques to engage patients.

Open to: Patient partners from Fraser Health communities

Lead Organization or Department

Fraser Health Patient Engagement and BC Patient Safety & Quality Council (BCPSQC)


The aim of this opportunity is to increase the knowledge and capacity of health care teams to integrate different patient engagement techniques into their practice. Patient partners will be on the ground floor of innovation by providing their real-life experience into the development of the tips and tools.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.


This opportunity is open to volunteer from Fraser Health communities who:
  • Are interested in different patient engagement techniques;
  • Like to work in a team environment;
  • Thrive in an idea-generating environment; and
  • Have experience in different patient engagement techniques.


Vacancies: 2 patient partners Date and Time: To be determined Location: Combination of in-person and ad hoc telephone/emails.  Meetings will be held at Central City, Surrey Commitment: Meetings will be 2-3 hours, every month; the patient partner will be asked to commit to a six-month term


Preapproved expenses related to travel to in-person meetings will be reimbursed according to the Fraser Health Travel policy (including mileage, parking, tolls and/or public transit).


Fraser Health Patient Experience and the BCPSQC Engagement Leader in the Fraser Region have been working together to identify ways to further build capacity in health care teams for meaningful engagement. During that time, there has been feedback from both health care and patient partners for a better understanding of what types of techniques there are and how to implement them for the most optimal outcomes. This short-term working group is being created to develop some simple-to-use tools that seek to inform health care and patient partners as they choose options for partnership.

Health Care Partner Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.