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Because your voice matters.

Participant, Cancer Clinic Rapid Process Improvement Workshop

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Open to Interior Region, Patient partners from Royal Inland Hospital, Kamloops

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Royal Inland Cancer Clinic would like to create a better patient experience by enhancing processes in partnership with patients who have accessed the clinic. Commencing on November 18, we are having a week-long workshop where we would be delighted if a patient could join us for a few days or even the whole week to try different changes.

Open to: Patient partners from Royal Inland Hospital, Kamloops

Lead Organization or Department

Royal Inland Hospital, Administration

Aim

  • We are aiming to change the processes in the cancer clinic to create an improved patient experience.
  • We would really like a patient who has been through the cancer clinic to join us to help us see the cancer clinic through a patients eyes.
  • If the entire week is too long a commitment, we hope a patient partner could join us on the Monday afternoon from 1300 to 1600 to plot the patient journey.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

Eligibility

  • Having been a patient in the cancer clinic
  • Experience in working in groups would be an asset

Logistics

Vacancies: 2 Location, date, time and frequency:
  • Royal Inland Hospital, Kamloops
  • 18 Nov to 22 Nov 2019.
  • Mon to Thurs 08:00 to 16:00 and Fri 08:00 to 12:00
Initiative format: Workshop Connection method: In-Person

Reimbursement

Pre-approved travel expenses will be reimbursed and lunch will be provided.

Background

We are trying to improve the patient experience in the Cancer clinic as well as improving efficiencies.

Engagement Leader Contact Information

Jacquelyne Foidart
Engagement Leader, Patient and Public Engagement | Thompson Cariboo and Kootenays
250.879.1077
jfoidart@bcpsqc.ca

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.