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Because your voice matters.

Participant, Cancer Clinic Rapid Process Improvement Workshop

Posted • Last updated


Open to Interior Region, Patient partners from Royal Inland Hospital, Kamloops

Last updated

Royal Inland Cancer Clinic would like to create a better patient experience by enhancing processes in partnership with patients who have accessed the clinic. Commencing on November 18, we are having a week-long workshop where we would be delighted if a patient could join us for a few days or even the whole week to try different changes.

Open to: Patient partners from Royal Inland Hospital, Kamloops

Lead Organization or Department

Royal Inland Hospital, Administration


  • We are aiming to change the processes in the cancer clinic to create an improved patient experience.
  • We would really like a patient who has been through the cancer clinic to join us to help us see the cancer clinic through a patients eyes.
  • If the entire week is too long a commitment, we hope a patient partner could join us on the Monday afternoon from 1300 to 1600 to plot the patient journey.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.


  • Having been a patient in the cancer clinic
  • Experience in working in groups would be an asset


Vacancies: 2 Location, date, time and frequency:
  • Royal Inland Hospital, Kamloops
  • 18 Nov to 22 Nov 2019.
  • Mon to Thurs 08:00 to 16:00 and Fri 08:00 to 12:00
Initiative format: Workshop Connection method: In-Person


Pre-approved travel expenses will be reimbursed and lunch will be provided.


We are trying to improve the patient experience in the Cancer clinic as well as improving efficiencies.

Health Care Partner Contact Information

Jacquelyne Foidart
Engagement Leader, Patient and Public Engagement | Thompson Cariboo and Kootenays

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.