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Because your voice matters.

New St Paul’s Mental Health Model of Care



Commitment: Short-term

Connection method: Virtual

Open to Fraser Valley & Lower Mainland


As part of the plan of moving to the New St Paul’s Hospital, the Clinical Workforce Optimization and Design team at PHC is analyzing the Mental Health Model of Care to assess current sate and impact of the new hospital on the care that we deliver. This analysis will result on recommendations for the Operations team to consider when preparing the readiness to move. We need the patient’s and patient family’s perspective in the different stages of our analysis: When assessing current state and reviewing the evidence, when assessing the impact of the future design and finally when designing our recommendations.

Level of Engagement

This opportunity is at the level of Involve on the IAP2 Spectrum of Public Participation.


  • Willing & comfortable to share health care experiences in a group setting
  • Specific health care experiences [details below]
  • Have access to technology and the internet to participate in the engagement opportunity
  • Comfortable using technology to attend online/virtual meetings
  • An interest in improving health care services
  • The time to participate in the engagement opportunity
  • Personal or family experience with in-patient Mental Health services

Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Eduardo Naranjo
Practice Consultant for Clinical Optimization and Scope (Allied Health), Professional Practice Office | Providence Health care
(604) 314-4885

From Our Community

Laura Parmar

Physician Quality Improvement Coach — Northern Health

Laura Palmer

It has been so rewarding to go from an idea to working with such a great group of dedicated people from so many different organizations towards a very fun and rewarding project. Several extremely engaged PVN members expressed interest in being part of piloting a patient virtual care peer support system. I am confident that this is the beginning of many more exciting collaborations!