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National Early Warning Sign (NEWS) Quality Improvement Working Group (Providence Health Care)

Posted • Last updated


Commitment: Short-term

Connection method: Virtual

Open to Fraser Valley & Lower Mainland, Patient partners across BC

Last updated

The National Early Warning Score (NEWS) is a scoring system used in health care to help nurses assess how sick a patient might be and identify anyone who may need more or immediate attention. The score is based on vital signs that nurses already regularly measure.

In the past, not many people used this scoring system at Providence Health Care. A quality improvement project started at Mount St. Joseph (MSJ) hospital in November 2023 to educate nurses about NEWS and make sure they use it more often. This is good for patients because it helps catch potential problems early on and ensure they get the right care.

The NEWS Quality Improvement (QI) Working Group has been formed to work on improving use of NEWS by clinical staff at MSJ and then spread the learnings to improve NEWS scoring to other clinical areas at Providence Health Care. The NEWS QI Working Group will also develop a dashboard for staff to track progress and monitor improvements.

Patient/Family Partner Involvement:
• Patient/family partners will act in a consulting role to offer their insights and suggestions for how to implement, spread and sustain the use of NEWS from the patient perspective.
• Patient/family partners will offer their suggestions and participate in discussions regarding design of the NEWS dashboard.

Time Commitment:
• 1 hour virtual (Zoom) meetings monthly.
• 6-month time commitment starting in April 2024.

Level of Engagement

This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.


  • • Experience as a patient or family member with acute inpatient admission at Providence Health Care. Ideally experience with inpatient admission on Medicine or Cardiac unit. • An interest in quality improvement!
Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Vanessa Lewis Practice Consultant, Professional Practice | Providence Health Care (778) 879-1238

From Our Community

Laura Klein

Clinical Practice Consultant in Fraser Health

Laura Klein

Seeking the patient perspective doesn’t have to be complicated; it simply entails a commitment to ask and listen. Patient advisors not only bring a valuable perspective but also share original ideas and unique skills. Including the patient and family perspective changes the conversation and aligns the team’s focus towards common goals.