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Open to Fraser – Vancouver Coastal, Volunteers in the Lower Mainland
Have you or your family experienced care in the Emergency Department at Mount Saint Joseph Hospital and want to participate in reviewing quality and safety measures to improve care?
Open to: Volunteers in the Lower Mainland
Lead Organization or DepartmentProvidence Health Care, Mount Saint Joseph Emergency Department (MSJ ED)
AimThis multidisciplinary Quality & Safety Committee reviews the quality and safety performance indicators of the Emergency Department at MSJ. They are seeking patient and family partners to review data on existing programs and provide insight into new initiatives or opportunities for improvement with the purpose of improving the care provided in the ED.
Level of EngagementThis opportunity is at the level of collaborate (at a local community or program level) on the spectrum of engagement (www.iap2.org). The promise to you is that the health care partner will look to you for advice in decision making, developing alternatives, and solutions and include your recommendations into the decision as much as possible.
- Patients or family members who have experience with the health system – with preference for those who have been admitted to the MSJ ED.
- Patients should have previously attended a PVN orientation session. If you have not attended an orientation but are interested please contact the supporting Engagement Leader directly to see if accommodations may be possible.
- Please note that volunteers who are currently employed by PHC or other health care authorities are not eligible for this opportunity.
- Vacancies: 2
- Meetings are scheduled quarterly. The next meeting will be Dec. 13, 2016
- Additional meetings, phone calls, email conversations to target specific initiatives will be held on an ad hoc basis.
ReimbursementExpenses related to travel (i.e. transit, parking up to $18/day, approved mileage) to attend sessions will be reimbursed by Providence Health Care.
BackgroundProvidence Health Care is on a journey towards Patient and Family Centred Care and is striving to put patient and family partners on strategic committees where their expertise and experience can influence decision making to improve the health care system. This is a high level committee with lots of data and other sensitive information. There are leaders from across the program including physicians.
Engagement Leader Contact Information
Engagement Leader, Patient and Public Engagement | Lower Mainland & Sunshine Coast