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Because your voice matters.

Member, Wayfinding Review Work Group

Posted • Last updated

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Open to Vancouver Island Region, Patient partners from Comox Valley and area

Last updated

Island Health is reviewing the signage in the new Comox Valley Hospital Emergency Department. We are looking for volunteers to do a walk-through and offer feedback on how our wayfinding signage is working.

Open to: Patient partners from Comox Valley and area

Lead Organization or Department

Island Health, North Island Hospital Emergency Department

Aim

Our goal is to ensure our signage is effective in allowing patients and family to easily navigate within the emergency department and to medical imaging.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Eligibility

  • Patient partners unfamiliar with the Comox Valley Emergency Department and Medical Imaging are encouraged to apply.
  • Live in the Comox Valley area
Please note: this opportunity is not open to patient partners who are currently employed by Island Health. Applicants must have previously attended a PVN orientation session and completed the Volunteer Agreement. If you have not attended an orientation session but you are interested in this opportunity, please contact Ryan Sidorchuk directly to see if accommodations may be possible.

Logistics

Number of vacancies: 6 Date/Time: Sept 25th with 6 time slots. 9:00 AM, 10:00 AM, 11:00 AM, 1:00 PM, 2:00 PM, 3:00 PM. Each volunteer will do a separate walk through with the Emergency Department manager. Location: In-person walkthrough and discussion with manager at Comox Valley Hospital Commitment: One day, approximately 30 minutes. This will be a one time occurrence

Reimbursement

Local travel (mileage/parking) expenses as applicable according to Island Health rates.

Background

Assumptions were made pre-opening of the new facility around signage. Some adjustments post-opening have been made and we now need to re-evaluate if our signage is effective for easy navigation of patients and family. Any decisions on changes that are adopted to improve the signage will be shared with individuals once made.

Engagement Leader Contact Information

Ryan Sidorchuk
Engagement Leader, Patient and Public Engagement | Central & North Vancouver Island
250.951.4850
rsidorchuk@bcpsqc.ca

From Our Community

Lisa Dyck

Former Manager, BC Emergency Medicine Network

Lisa Dyck

PVN patient partner’s feedback has reinforced the important relationships between patients and providers for emergency care. Our partnership with PVN has brought many new opportunities to adjust how health care and patient partners can work together on BC Emergency Medicine Network priorities.