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Because your voice matters.

Member, Quality Improvement Working Group (Specialist Services Committee)

Posted • Last updated


Commitment: Long-term

Connection method: Virtual

Open to Provincial Region

Last updated

Volunteer Opportunity
Would you like to collaborate with the Specialist Services Committee at the Doctors of BC to help amplify patient-centered quality improvement work happening across the province? If yes, this could be the opportunity for you! The Quality Improvement Working Group is looking for 2 patient partners to provide advice and recommendations on health care quality improvement work and strategy development across BC.


Lead Organization/Department
Doctors of BC, Quality Impact

The Specialist Services Committee’s (SSC) Quality Improvement Working Group (QIWG) governs and provides strategic direction to the Physician Quality Improvement (PQI) and Spreading Quality Improvement (SQI) initiatives. The patient partners will be asked to contribute their unique perspectives and experiences at QIWG meetings, as this work will impact patients, families, and communities. Examples of the decisions made by the working group include budget allocation, changes to provincial processes, and approval and endorsement of work happening across PQI teams regionally and provincially.

Level of Engagement
This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.

Open to patient partners across the province who:
• Have past or current lived experience with the BC health care system either directly or as a family member/caregiver
• Have experience working and sharing perspectives in a collaborative setting; previous experience on a committee/working group is an asset
• Have access to and are comfortable using technology to join online meetings

We are hoping to recruit diverse voices and welcome patient partners of all ages, genders, sexual orientations, and cultural backgrounds.

Please note that Informal, virtual, interviews will be requested for shortlisted patient partners.

If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Cassy Mitchell.

• Number of vacancies: 2
• Date and Time: The second Friday of every other month from 9am-4pm (6 meetings a year); the next meeting is scheduled for October 8th, 2021 (in-person option dependent on BC’s Restart Plan)
• Location: Online meetings or can attend in person in Vancouver (if safe to do so)
• Commitment: 12 months

No out of pocket expenses are anticipated for the virtual component of this engagement opportunity. However, if you meet the eligibility criteria, but have concerns about your ability to participate, please contact Cassy Mitchell to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

Travel, accommodation and meal expenses will be reimbursed as per the Doctors of BC reimbursement policy for in person meetings.

The Quality Improvement Working Group (QIWG) addresses strategic work and governance of the Physician Quality Improvement (PQI) and Spreading Quality Improvement (SQI) initiatives on an on-going basis. The work the QIWG supports provides opportunities for physicians across the province to develop quality improvement skills and spread projects in all types of communities and health care settings. The QIWG is made up of representatives from the Ministry of Health and Doctors of BC. To support the partnership between the patient partner and other QIWG members, patient partners will be provided with an orientation and ongoing support. All members of the QIWG are also committed to embodying cultural humility and promoting equity, as well as our values of trust, teamwork, service, joy in work, innovation, and courage.

A Doctors of BC staff member will be an ongoing contact, who will commit to frequent check-ins with the patient partner (ie. before and after committee meetings, and as needed). Ample notice will be given when scheduling meetings and ensuring that materials and meeting requests are circulated in a way that is compatible with the patient partner’s computer systems and preferences.

Health Care Partner Contact Information

Cassy Mitchell
Engagement Leader, Patient and Public Engagement | Provincial

From Our Community

Ovey Yeung

Patient Partner, Vancouver

Ovey Yeung

Being involved in the Patient Voices Network has broadened my understanding of the system and helped me empathize with health care challenges and limitations. What matters to me is to walk away feeling that my experience matters, that I matter!