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Because your voice matters.

Member, Medicine Quality Council

Posted • Last updated


Open to Vancouver Island Region, Patient partners in the Island Health region

Last updated

Help us improve medical inpatient and outpatient services on Vancouver Island. The Medicine Quality Council wants to involve patients in the development of a person-centred evidence-based medicine program.

Open to: Patient partners in the Island Health region

Lead Organization or Department

Medicine Quality, Island Health


The Medicine Quality Council strives to ensure high quality, standardized and equitable care for all patients wherever they live within the Island Health region. We are committed to the development of a high quality program and understand that the patient and family experience of care is crucial in achieving this goal. The inclusion of patient representatives at monthly meetings will help to ensure that patients inform improvements to policies and procedures. Patient representatives will be invited to consider their experiences of care within the medicine program in order to provide feedback on the topics discussed at each meeting.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.


  • Patients, family members, or informal caregivers who have experience in the medical inpatient or outpatient areas at Island Health.
  • Comfort participating in committee and working group settings, including sharing lived experiences in a group setting for the purposes of quality improvement.
  • Willing to travel to meetings at a hospital site near you.
Please note:
  • This opportunity is not open to patient partners who are currently employed by Island Health
  • Applicants must have previously attended a PVN orientation session and completed the Volunteer Agreement. If you have not attended an orientation session but you are interested in this opportunity, please contact Ashley Clark directly to see if accommodations may be possible.
  • The placement process for this opportunity may include an informal conversation between the volunteer and the health care partner.


  • Vacancies: 1
  • Date and time: Meetings are usually held monthly from 0730-0900
  • Location: In-person attendance via video conference at an Island Health site near you.
  • Term: One year with the option of renewal.
  • Commitment: Attendance at a monthly meetings lasting approximately 1.5 hours.
Materials will be provided prior to each meeting and should be reviewed in advance in order to contribute to the facilitated, decision-focused discussions. Review of meeting materials may take approximately 1 hour.


Mileage and parking will be reimbursed, as well as approved transit (e.g. bus fare).


The Medicine Quality Council will be providing a governance structure to medical inpatient and outpatient services across Island Health. Programs include, but not limited to, Internal Medicine, Gastro Intestinal, Rheumatology, Dermatology, Respirology, Infectious Disease and Geriatrics. The Medicine Quality Council is responsible to set and ensure consistent standards and processes exist to support high quality care for patients within the inpatient and outpatient setting. This includes understanding and learning from patient safety events and feedback from our patients and clients. Click here  to learn more about how the Medicine Quality Council is using quality improvement data to keep patients safe and inform its improvement activities.  Council membership includes specialist physicians, senior managers, front-line leaders and clinicians from who are responsible for the delivery safe patient care in a variety of settings and related services. More information about Island Health’s quality councils or ‘Quality Structures’ is available here.

Health Care Partner Contact Information

Ashley Clark
Engagement Leader, Patient & Public Engagement | Vancouver Island

From Our Community

Ovey Yeung

Patient Partner, Vancouver

Ovey Yeung

Being involved in the Patient Voices Network has broadened my understanding of the system and helped me empathize with health care challenges and limitations. What matters to me is to walk away feeling that my experience matters, that I matter!